rc

[rc @rc1986_]

@MoHU_En So many issues with the App for all brits but you can’t be bothered addressing it. We have had many issues accessing the rawdah with no help! The guards are not interested when we explain the app doesn’t work. This needs to be addressed urgently pls

[rc @rc1986_]

@hsharifain Women were fainting everywhere because the train stations did not provide much needed water, we stood and waited patiently for more than 2 hours in the heat. It should not have taken us to call the @MoHU_En to agin access to much needed water.

[rc @rc1986_]

Where is your assistance @MoHU_En it’s hot no water!! Why?!!! 5 women have fainted in 30 minutes

[rc @rc1986_]

Women are fainting one after another where is your assistance why are we waiting hours for a train!!!!! Now after nothing provided!!! @MoHU_En @hsharifain

[Farrah K @FarrahK1978]

@MoHU_En No one here from motawif, looking around everywhere but no help, got my auntie with me she is in wheelchair and people want us to leave the tent as they claiming we are in wrong tent, but no guidance from motawif where should we go, false promises from motawif,

[rc @rc1986_]

People are fighting MEN ARE JUST ENTERING WOMEN TENTS KICKING US OUT!!!! What on earth is this!!!! We are in a state of Ihram! @Motawif_SA @MoHU_En

[rc @rc1986_]

We are in MINA ON A PLAT PLUS PACKAGE AND NO TENTS!!! No help what’s going on!! I have lodged a complaint with @MoHU_En but you have yet to contact us! How much longer are you expecting us to stay in this heat? Until we pass out? @MoHU_En

[Mohammed Hussain @modilwar]

Urgent email from @Motawif_SA that requires response from all Hujjaj tonight. This is able arrangements for Mina transfers. Although on submit I get an error message even after logging into the portal. Allah SWT knows whether my details were received by them

[rc @rc1986_]

@HaramainInfo @DARP People are waiting up to 6-8 hours for a room in the lobby’s crying due to exhaustion. It’s inhumane!

@Motawif_SA

[Inside the Haramain @insharifain]

BREAKING NEWS: The Ministry of Hajj and Umrah is stepping in to assist Hujjaj using the #Motawif Platform with an "urgent package of solutions"

[Bakare Tajudeen FCIFC, HCIB , CAMS @tjbakare]

@Motawif_SA You guys are grossly understaffed and the few that you deployed to assist are majorly untrained. #Hajj2022

[rc @rc1986_]

@Aa29417 @Motawif_SA Yes I also require my E ticket - 24 or even most cases 2 hours before is not acceptable. In the uk airports are not close by and airport policy is to reach 4 hours before boarding.

[Aa_29 @Aa29417]

@Motawif_SA Can we please get our etickets for flight 04/07 not https://t.co/H1PhI8xDC6 causes so much stress and anxiety

[rc @rc1986_]

@SuperSahdia @Motawif_SA ✔️✔️✔️

[rc @rc1986_]

@Malik_SIA @Motawif_SA YES!! ✔️

[rc @rc1986_]

@SalsabilAbdull @Motawif_SA They take the passport from you. Reports suggests flights coming in are exp a much smoother hassle free experience. I can’t say regarding the hotel situation as many have reported big problems with room allocations

[Inside the Haramain @insharifain]

From our blog 'Inside the Haramain':

'Hajj 2022: The Failed launch of Motawif'
https://t.co/PDFnqHPWl8

[rc @rc1986_]

@Motawif_SA ARE YOU SERIOUS YOU TOOK MONEY BUT DIDN’T GET EVERYONE ON FLIGHTS! You have cheated us. It’s absolute chaos in the hotels those arrived yesterday have yet to be allocated rooms, your mixing men and women, platinum plus not given a double room and now sharing!

[Poopinho™ محمد @mopoopy]

UK Hajj 2022 🧵

A turbulent tale of a digital platform provided by @Motawif_SA endorsed by @MoHU_En that has made the lives of western Muslims a living nightmare.

A decent concept, poorly executed, remains absolutely abysmal.