Rajesh Gupta

Head-HRBP @ Future Generali India Insurance & Co-Founder @ MTHR Global
l C&B l HR-Ops l Talent Mgt l HR Systems l Compliances l Networking l Knowledge sharing

[Rajesh Gupta @rcgupta]

@officialepfo @mansukhmandviya @PIB_India @MIB_India @ShobhaBJP @mygovindia @PMOIndia @narendramodi Umang App, Rajesh Gupta, Mumbai

[Rajesh Gupta @rcgupta]

@LinkedInhelp @LinkedInIndia awaiting your response on the message sent in DM for help

[Rajesh Gupta @rcgupta]

@KajariaCeramic @jagograhakjago Your toll free number is of no use. It keeps only ringing. Can you please provide me the Email id to escalate the matter to the right person.

[Rajesh Gupta @rcgupta]

@KajariaCeramic pathetic quality of tiles and no after sales service. Within 1 month of fixing 600x1200mm Tenedos Carara tiles. Complaint no. K3636 raised on 28-10-24.

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon request one call with your head delivery or operations to clear the myth of rejection. The reasons are very different on the ground. Hope so you wouldn't come up with Googly. This would definitely help you in rearranging your operations.

[Rajesh Gupta @rcgupta]

@amazonIN @AmazonHelp Yesterday your delivery agent had the parcel with him but he didn't handed over citing some weird reason. I am saying once again why do you take orders beyond your capacity of delivery You guys just want to fool customers #latedelivery #CustomerServiceFail

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN your team members reason is changing with every revert. First we had rejected the delivery on questioning the details reason got changed to technical snag

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon @jagograhakjago Another mail recd stating order was rejected. If I had to reject the order, I wouldn't have followed up with you regularly for a week. Kindly share the date and time when the order was rejected. Will check with security for the entry of delivery

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon time frame is already over

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon @jagograhakjago Surprised to receive mail from yr social media team asking ext of another 3 days for providing update. You have such a weak software tracking system that you are not able to track the parcel which is out for delivery since 26th Oct

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon just wanted to inform that the wai time provided by social media team was 3 business days are over but delivery yet not received

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon it looks like you all are helpless. As you do not have any control on delivery agents.

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon fed up with false promises from Amazon. Get parcel delivered before 10 am

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon but I do not have any faith in your promises.

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN @amazon if you really value your customer then get my parcel delivered to me by 10 am tomorrow morning.

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN they have mentioned 3 days, prior to that customer service sat on for 3 days and now social media wants 3 days. Does Amazon India has any tat and empathy towards customers needs. @amazon

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN that was yesterday. My parcel which was out for delivery since 26th Oct has not been delivered

[Rajesh Gupta @rcgupta]

@AmazonHelp @amazonIN both your social media as well as your customer service team are clueless and helpless they dont have any details or status. They dont have simple contact details of delivery agents nor any tracking details

[Rajesh Gupta @rcgupta]

@amazonIN for last 5days I have been only getting promises and new passcode but no delivery. Also the contact delivery contact details were not contactable. Today also I received mail with passcode but no delivery agent contact details.

[Rajesh Gupta @rcgupta]

@AmazonHelp Its no use. Yesterday your delivery agent had the parcel with him but he didn't handed over citing some weird reason. I am saying once again why do you take orders beyond your capacity of delivery. You guys just want to fool customers.