I'm writing to inform you that your customer support executive called me saying the replacement isn't possible because the product is out of stock with the seller, but in the app, you deceitfully marked my complaint as Cancelled on Sun Nov 08 as issue resolved by troubleshooting
@rdpandey1702 We're sorry to keep you waiting. We understand your concern and are actively following up on the same to provide you with a resolution. Be assured this has been taken care of and will surely keep you posted with an update. Appreciate your patience. https://t.co/i3Hvfax7df
Extremely disappointed with this service! I received a damaged and completely bent Haier 240 L Frost Free Double Door Refrigerator yesterday (Order ID: OD339065840327155100). Raised a replacement request immediately, but still no update or resolution.
@flipkartsupport@_Kalyan_K It hurts to see a brand treat a customer like this, leaving me completely helpless, something that should have been fixed easily. Please, is there any humanity left at Flipkart to actually look into this?
@flipkartsupport@Flipkart@_Kalyan_K
@flipkartsupport No ticket ID. No callback time. No resolution. Stop wasting my time with these scripted replies and share the reference number and call timing right now @flipkartsupport@Flipkart
@flipkartsupport Great story, but nobody has actually helped yet. If my issue is genuinely logged, reply with the ticket reference number right here. Stop avoiding it...@flipkartsupport@Flipkart@_Kalyan_K
@flipkartsupport Stop spamming these templates, because I still haven't received a single proper call or resolution.
@_Kalyan_K sir, kindly intervene in this matter and instruct the @Flipkart@flipkartsupport team to expedite the replacement.
@flipkartsupport Look, just tell me one thing what’s the problem with sharing my complaint ID or reference number? All day you've just been pasting the exact same message. If you’ve actually raised a request or a refund, just drop the ticket ID right here and let me know what’s happening.