@SAS What is happening with all your lounge agreements??? I’m stuck in FCO for 9 hours and have just been told that you ended your lounge agreement here yesterday!!! 😔 This is not the first time this has happened to me… not good SAS. V frustrating.
Two days since @lufthansa lost our bags and not a word from them. Worst customer service ever. Impossible to get anyone on the phone. Stuck on a cruise ship with no clothes and no instruments so we can’t perform!!! #lostluggage#CustomerService#nolove
@SAS Hi Klara. It seems nobody can do anything from anywhere. I just had one of your sales reps shout at me down the phone, so that didn’t help at all. Surely there is someone working at CPH for SAS today that I could talk to. Nobody will pick up the phone.
Hi @SAS I’m having a nightmare trying to find out what’s happening with my missing bag. Evidently it’s been in CPH since this morning but I can’t get a human being in the phone to find out where it is. Please help!!!
Hey @DublinAirport Can you explain to me why Mr Bernard Waters felt the need to shout at me and my Fiancé this morning in an incredibly condescending and rude way for changing which line we were standing in for security (there were no signs to say we couldn’t change lanes, fyi!)
@Trakdot Hi there Trakdot. I bought 4 devices 2 months ago. They have worked once. I have traveled 5 times. I have contacted you 6 times with 1 automatic response!!! Not great service, is it?
@British_Airways Struggling with claiming missing avios from a partner airline. Royal Jordanian flight. Bronze member. You’re asking me to fax something! It’s not 1960 so that’s not going to happen and I’m on a cruise ship so can’t call you. Please help! #whoownsafax?