@greateranglia appalling service today! It's taken over 10 hours to get from Lowestoft to London today... 5hrs I could have forgiven but 10 is just ridiculous! And the staff at the stations were awful and rude! Alot of customers like my self only wanted to get home and too work.
@greateranglia Thanks can you also inform the station manager at Chelmsford that the staff need some customer service training they are all incredibly rude!
@greateranglia 12.29 from Norwich to stansted. Hideously full… knowing how many tickets you’ve sold for the service it would have been a wiser move to add more carriages to the train?! Not on at all!
@FoodiesSelecta I got some jaffa cakes from one of your machines in east Croydon station. Should of been £1 turns out you've taken £5 from my account... How do I get my money back please? Currently the Most expensive 4 Jaffa cakes ever!
@GWRHelp the 12.35 to Paignton from Paddington… 5 cars instead of the usual 9?! Difficult to social distance! And not being allowed to spread into first class to make it better… not on! #uncomfortable
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