Next Level CM

Specializing in customer engagement, customer marketing & customer reference programs, we help clients discover their strategic value. Ready for the Next Level?

[Next Level CM @Ready4NextLevel]

Jumpstart your program improvements’ using @Ready4NextLevel proven framework, expertise and tools. Get started by using our scorecard assessment tool to rate your program across six critical components of an effective customer program https://t.co/6yKkLHUgdb

[Next Level CM @Ready4NextLevel]

Do you spend time raising the visibility of your #CustomerMarketing program? Learn how similar sized companies communicate https://t.co/clwBo62L3I

[Next Level CM @Ready4NextLevel]

Still reporting volume based #CustomerMarketing program metrics? You aren't alone....78% of program owners we spoke with are in the same boat while only 22% of programs report volume and impact https://t.co/wRzW1Nh5xs

[Next Level CM @Ready4NextLevel]

93% of companies use a Reference Platform while 70% of those #CustomerPrograms use RO Enablement by @ROInnovation https://t.co/05mLLkYP9T

[Next Level CM @Ready4NextLevel]

Only 25% of Enterprise Companies have a branded or named #Reference programs. Do you have a branded and named program? https://t.co/AvxAxyAEHx

[Next Level CM @Ready4NextLevel]

How do #CustomerMarketing programs support sales references? 65% of people we spoke with leverage technology or a help-desk model to scale and support sales reference requests https://t.co/WoHXdgiLwx

[Next Level CM @Ready4NextLevel]

43% of #CustomerMarketing program owners struggle to maintain executive sponsorship https://t.co/QuLdQgElXW

[Next Level CM @Ready4NextLevel]

#CustomerMarketing programs average 6.3 staff and budgets have a significant range across programs, from $35k to $2.8M. Learn more in our Market Research https://t.co/eTLaUySOup

[Next Level CM @Ready4NextLevel]

75% of Enterprise Sized Companies have Director-led #CustomerMarketing programs...learn more in our Market Research Report https://t.co/cz9D3VGN30

[Next Level CM @Ready4NextLevel]

How does your #CustomerMarketing program stack up? Learn how other organizations structure, manage and resource their programs in our Market Research Report https://t.co/jvGQz3tFU1

[Next Level CM @Ready4NextLevel]

#ROElevate Customer Summit is becoming a must attend for reference professionals. See what you missed https://t.co/V7zlI5I5Ri

[Next Level CM @Ready4NextLevel]

I LOVE these stats! #customeradvocacy https://t.co/DAdi1I1UM6

[Upland RO Innovation @ROInnovation]

Want to increase revenue? Increase customer referrals. #ROElevate #P2Pselling

[Next Level CM @Ready4NextLevel]

Just Another reason #Customeradvocacy https://t.co/5cnOYj5tQy

[Upland RO Innovation @ROInnovation]

Need another reason to invest in customer advocacy programs in 2018? We’ll just leave this right here… #ROElevate

[Next Level CM @Ready4NextLevel]

Great Session with great people #ROElevate https://t.co/Ebu7DoF6Vj

[Upland RO Innovation @ROInnovation]

Marie Ross talks “how to’s” of perfecting the elements of a Mature Reference Program. #ROElevate

[Next Level CM @Ready4NextLevel]

WOW #ROElevate https://t.co/rDpt7BBDd3

[Upland RO Innovation @ROInnovation]

The importance of customer advocacy in B2B is clear. Especially when 1 in 2 buyers depend on it! #ROElevate

[Next Level CM @Ready4NextLevel]

Excellent Panel #ROElevate https://t.co/13A24Xyup3

[𝕀𝕒𝕟 𝕃𝕖𝕧𝕚𝕟𝕖 @SalesbyIan]

Executives from @Apptus @Ceridian @Informatica and @intel sharing #CustomerAdvocacy insights at #ROelevate hosted by @ROInnovation

[Trish Borrmann @TBorrmann]

Loved seeing the new adaptive UX at #roelevate Wrapping up some great sessions here on Day 2.

[Next Level CM @Ready4NextLevel]

Using #customerreferences shortens sales cycle and increases close rates https://t.co/JKRkXqKf2h

[Next Level CM @Ready4NextLevel]

#customerreference programs build strong relationships w/ customers to promote success that can lead to increase in customer loyalty

[Next Level CM @Ready4NextLevel]

Executives make purchase decisions 25% faster with a good reference https://t.co/5Z0IRLeVqZ