@RogersHelps In September I tried calling apple they said they would not replace it but only service battery. I called again in December and this is where I am now. It’s been on going and no resolution. Been paying fot a service that I cannot utilize. It’s very frustrating
Why is it so difficult to get help with my phone. Stop passing the blame and take ownership. #likewize@AppleSupport@RogersHelps@LikewizeRepair - If your phone heats up to the point you have to turn on A/C in your car to cool it down, there is obviously a problem….
@RogersHelps It’s an iPhone 11 Pro Max. I spoke to Apple support over several days with a supervisor. She was trying to send me a replacement device but no matter what she did she was not able to due to device showing as obsolete. She escalated it to no avail. Issue been since Sept
@RogersHelps I contacted Apple and they couldn’t help me saying device obsolete and I need to contact ROGERS/Likewize. I contacted likewize to put claim declined due to error, escalated again as had wrong info, escalated again to refer me back to Apple.
@RogersHelps why is it so difficult to get a replacement POD? Almost 2 months and nothing and now getting charged for unreturned equipment when I haven’t even gotten a new one