Recreation Connection / TicketsatWork

Recreation Connection is now #TicketsAtWork, the leading corporate entertainment benefits provider! Enjoy exclusive employee deals on hotels, tours and more!

[Recreation Connection / TicketsatWork @Rec_Connection]

@Ryu2017M We apologize about the resort fee situation. Can you message us your order number. Thanks.

[Recreation Connection / TicketsatWork @Rec_Connection]

@FunSize50618338 @FunSize50618338 Thanks

[Recreation Connection / TicketsatWork @Rec_Connection]

@FunSize50618338 Hi there! It typically takes 3-5 business days for a refund to process through the financial institution for which it is applied. 10-15 days is our current total processing time, inclusive of this.

[Recreation Connection / TicketsatWork @Rec_Connection]

@FunSize50618338 We are always happy to help. The payment method used to make the purchase must be the same for refund processing. Was the concern that the payment method is no longer active?

[Recreation Connection / TicketsatWork @Rec_Connection]

@FrankC398 @TicketsAtWork @Ticketmaster @StubHub @FrankC398 Tickets will be sent to you once the venue provides them to the broker. You bought tickets during the pre-sale moment for the concert. We can always check to see if the seller can possibly get the tickets sooner than expected.

[Recreation Connection / TicketsatWork @Rec_Connection]

@chyna1121 @chyna1121 You are welcome. Stay safe.

[Recreation Connection / TicketsatWork @Rec_Connection]

@Music4TheHeart_ @Music4TheHeart_ You are so welcome. Stay safe.

[Recreation Connection / TicketsatWork @Rec_Connection]

@FunSize50618338 @FunSize50618338 We just messaged you all the information that was provided to us about the show.

[Recreation Connection / TicketsatWork @Rec_Connection]

@FunSize50618338 @FunSize50618338 As a 3rd party we have to reach out to the seller on the Preferred Access tickets you purchased. If they cancelled the event the broker will be able to get a refund for you on this matter. We will definitely keep you posted.

[Recreation Connection / TicketsatWork @Rec_Connection]

@FunSize50618338 @FunSize50618338 We have reached out to the broker and informed them the information you are stating. We will definitely let you know what information is provided back to us about this concern. Thanks

[Recreation Connection / TicketsatWork @Rec_Connection]

@FunSize50618338 @FunSize50618338 Our social media team has your order and as a 3rd party we have been reaching out to the broker to see about a refund.

[Recreation Connection / TicketsatWork @Rec_Connection]

@FunSize50618338 @FunSize50618338 The tickets you purchased were form the Preferred Acess portion of our site which are through re sellers. The website does state that if a show has been postponed we would not be able to honor a refund. We are attempting to get a refund due to COVID-19.

[Recreation Connection / TicketsatWork @Rec_Connection]

@chyna1121 Hi Zina, please follow us so you can DM us your order number. We would be happy to take a second look at the issue. Thank you!

[Recreation Connection / TicketsatWork @Rec_Connection]

@chyna1121 Hi there- Please follow us to DM us your order number. We would love to take a second look at the issue.

[Recreation Connection / TicketsatWork @Rec_Connection]

@chyna1121 Hi Zina- We would be happy to assist. Can you follow us, in order to DM your order number?

[Recreation Connection / TicketsatWork @Rec_Connection]

@chyna1121 Please check your DM. We have reached out to the seller and they have provided us an answer with some additional information. Thanks.

[Recreation Connection / TicketsatWork @Rec_Connection]

@chyna1121 Hi Zina, To provide an update, we are continuing to look into your issue and hope to have an answer shortly.

[Recreation Connection / TicketsatWork @Rec_Connection]

@chyna1121 Hi there! Please DM us and I would be happy to see what options are available to us.