Can not believe that companies like @millets_online are still accepting sales via their site but clearly not capable of offering any kind of aftercare, or customer service. Should be ashamed!!!
@millets_online @MilletsHelpTeam Email customer care and get an automated response!!! No goods. No human reply. No support. No help = appalling service!
@millets_online Happy to take over £1000 sale but offer Zero support when goods don’t arrive. No answering emails or phones. 😖 Shocking service!!! Lockdown is not an excuse for appalling service. We are all working remotely!!!
@MilletsHelpTeam urgent help required. Delivery of a substantial and expensive item not received. Should have arrived a week ago!!! Forms filled in and still no help 😔
@millets_online substantial order not received via Hermes which now needs to backed up by decent customer service please. Have emailed, contact forms filled in. What do we have to do to get some service?!?!?!