Red Fan's @KathleenLucente joined the PR Matters Podcast to discuss the evolution of PR, the rise of zero-click search and what it means for brands that want to stay visible and credible in an AI-driven world.
Listen here with host Beverley Steele š§šhttps://t.co/D1XvKe8Y8L
How you arrive at the day determines how you respond to everything in it. @KathleenLucente on protecting the time before the inbox takes over š https://t.co/4SPrLklI26
Three companies, three PR teams, and one unified narrative.
S&S Activewear's automation deployment: partnerships with Infios + Geekplus, hundreds of robots across 3 distribution centers. Most companies handle this as separate announcements. We coordinated partnership amplification to multiply impact.
Our role:
Liaison between all 3 orgs. Led press releases, collaborated on media targets, coordinated spokespeople, ensured consistent messaging. Supported parallel case study with Infios for additional assets.
Partnership PR done right doesn't dilute your messageāit amplifies across multiple networks simultaneously.
Full strategy: https://t.co/fLAgUu1LC0
Connecting two disconnected industries requires more than good pitchingāit requires strategic translation. S&S Activewear's warehouse automation story: hundreds of robots across 3 distribution centers (Infios + Geekplus partnerships).
The problem? The story lived at the intersection of 2 worlds:
⢠Apparel trades (rarely cover warehouse tech)
⢠Supply chain/tech outlets (unfamiliar with S&S)
Our approach:
Vertical-specific pitches for each audience. Cross-partner briefings across 3 companies. Phased regional rollouts (Lockport, Reno, Reading) for consistent news flow.
How we did it: https://t.co/hH94p22LUf
Search doesn't work the way it used to. AI answers mean fewer clicks, different buyer journeys.
We cover what's shifting in B2B marketing every month. š
https://t.co/Ep2n7EFMT9
The hardest part of M&A isn't the dealāit's making sure employees, customers, and media all hear the same story.
CSI's complex 24 months: $1.6B PE acquisition, T.A. Associates funding, 2 strategic acquisitions bringing new tech + hundreds of employees.
Each stakeholder needed different infoābut the same underlying message about CSI's fintech vision.
We built dual-track comms:
⢠Internal: exec emails, employee meeting talking points
⢠External: media relations, analyst briefings, customer comms
Different formats. Same strategic narrative. Consistent story = M&A becomes a strength multiplier, not a distraction.
How we did it: https://t.co/DRlVodJ1me
Narrative engineering at its bestābringing outside perspective to high-growth companies navigating constant change. This is the strategic work that makes the difference.
Read the full testimonial and others: https://t.co/XBfjl288eC
We partner with B2B tech companies during M&A, fundraising, and market expansion. The patterns we see across fintech, cybersecurity, and enterprise tech? We share them monthly.
Between the Lines: tactical insights, actionable tips š https://t.co/t8oioTYU7j
This is the kind of work we loveāhelping clients navigate complex positioning challenges and connect with the media that matters.
Read the full testimonial and others: https://t.co/8JFFl6FV8C
Brilliance nobody understands is brilliance that doesn't count.
Kathleen shares what she's learned helping technical leaders transition to CEO rolesāincluding why the 18-month window matters and what to build during it.
New in Fast Company: https://t.co/xkcAbBUBjp
Between AI search, algorithm-driven recommendations, and zero-click resultsāB2B buyers are finding and vetting companies in completely new ways.
Between the Lines tracks what's actually changing and what it means for marketing and comms leaders.
Get in focus šhttps://t.co/iDVdzWFYsY
Two audiences. Two strategies. One coordinated effort.
SciPlay needed local market presence for hiring + national credibility with business and gaming press.
Local: Austin media relations, 9 Built In employer roundups ā Recognized as one of Austin's 100 best places to work
National: WSJ briefing, Adweek, Pocket Gamer, Casino Guru, gaming podcasts (Deconstructor of Fun, LevelUp)
Result: 10,000+ stories, 26B impressions across both audiences
Local solved immediate hiring. National built long-term credibility. You don't have to choose between tactical wins and strategic positioning.
Read more: https://t.co/XXOcTi2CPT
You can't debug your way to the C-suite. After 30 years working with technical leaders, Kathleen Lucente has noticed something: The CTOs who successfully transition to CEO roles build communication infrastructure the same way they'd architect any complex system.
She walks through the three levels in Fast Companyāstarting with internal trust, then organizational capability, then market authority.
Read it here š: https://t.co/7vvlbsmFcH
Google search used to mean 10 blue links. Now it means one AI-generated answerāand your buyers never click through.
We're tracking how this changes B2B marketing. Every month, we break it down in Between the Lines: https://t.co/E9ozt0NfGy
We're offering a GEO Readiness Assessment to a limited number of companies (available through January 17 only).
What you'll walk away with:
š Your AI Visibility Score
š A Critical Gap Analysis showing which datasets you're missing from
š A 90-day roadmap to get you ranked in the top 3 when AI recommends solutions in your category.
The question is simple: When prospects ask ChatGPT or Claude about your space, does your company show up?
Contact us today: https://t.co/o8A7wdQOd8.
Having too much news is a real problem.
SciPlay had constant newsworthy moments: celebrity campaigns (Jerry O'Connell, Sofia Vergara), record 2022 financials, Alictus acquisition, NASCAR sponsorship, charity partnerships. The challenge? Making the most of every opportunity without burning out media relationships.
Our approach: Strategic timing around key milestones. Maintained relationships with national business and gaming reporters. Balanced volume with value.
Results:
⢠10,000+ stories
⢠26B impressions
⢠Adweek, WSJ briefing, Pocket Gamer, Casino Guru, top gaming outlets
Strategic pacing = sustained coverage year after year.
Read more: https://t.co/BVcHu1MASF
AI isn't just changing searchāit's changing how your buyers build shortlists, compare solutions, and make decisions before ever visiting a website. In short, the buyer journey has changed forever.
We break down what's shifting in B2B marketing and what it means for your strategy.
Every month in Between the Lines: š https://t.co/VelA3qIaIK
Through January 17, we're offering a GEO Readiness Assessment to the first 12 companies that sign up. You'll get your AI Visibility Score, a Critical Gap Analysis, and a custom 90-day roadmap to fix it.
How visible is YOUR company when AI makes recommendations in your category?
Contact us today: https://t.co/PP8PrBXBgh.
Your sales team keeps asking why leads arrive armed with competitor research
...because your competitors fed the machine.
Nearly 60% of Google searches now end without a single click to any website. B2B buyers are finding solutions with AI and what we're seeing is a clear divide: companies with original research and technical depth win while generic content fades away
.
The zero-click economy doesn't care about your marketing budget. It cares about your knowledge assets, and right now most B2B companies are knowledge-poor in a knowledge-currency world.
In this Forbes article, Kathleen breaks down the organizational shifts CMOs need to make before their competitors dominate the AI conversation:
https://t.co/aOwfq9JiWq