The very first 'Service Design Bristol' is next Weds 1st Nov, 18:30 at OVO (Temple Quay, Bristol) where I'll be talking about 'Better Service Experiences' and launching a brand new thing that I've been cooking up over the last year or so! 🚀 💥 👨🍳 https://t.co/te8L3usPFp
NHS England is recruiting *multiple* Heads of Product and *multiple* Senior Product Managers for a wide range of product areas.
The services we design, build and run have a direct impact on people’s lives, helping them to access the care they need.
Mark Carney, "When Brexiters tried to create Singapore-on-the-Thames, the Truss government instead delivered Argentina-on-the-Channel."
Calm, measured, enlightening. This speech by @MarkJCarney at the Global Progress Action Summit is a must watch #GlobalProgressAction23 👏
Should your product go wide, or go deep?
This Monopoly-themed visual makes it obvious:
Domincating a beachhead is a much more effective strategy then trying to address your entire possible market.
Component checklist for design system
A comprehensive list that covers everything you need to check before adding your component to the design system.
📷 by @EmmaBostian
Most Product Managers are terrible story tellers because they don't have any scaffolding.
We all have great stories on our product already.
We just need a way to firm it up.
Here is a structure I use regularly.
I call it "Building a narrative top-down, bottom-up"
/1 🧵
Sunday morning bliss with my third viewing of @TheWarOnDrugs set from Glastonbury. The wide-screen multi layered joy of it all against a late sun backdrop. Life affirming stuff: https://t.co/0hWHR10QRq via @bbciplayer
The Lean UX canvas helps you create your objective and key result statements. Here's where to find them.
Creating OKRs with the Lean UX Canvas https://t.co/xgCAJ6rNSu
Lessons learned using story mapping:
🤹 Don't make it do too much
🔄 Not just for linear products
🆕 Keep it up-to-date
🧰 Tailor it for the job at hand
🍰 Don't over-slice
✋ Consciously defer stories
❓ There is no right answer
https://t.co/M9qVeRDSSo