Lee Redshaw

Head of Service Delivery and all round Ninja at Premex+

[Lee Redshaw @redshaw_lee]

@CurrysServices Trying again to get some response from your messenger team. Will let you know how I get on but it is already a frustrating experience and poor service from Currys

[Lee Redshaw @redshaw_lee]

@currys just checking if the robots working on your messenger service are in charge of twitter too. Seems you go to great lengths to offer such a disappointing customer service and can’t even be bothered to engage with unhappy customers.

[Lee Redshaw @redshaw_lee]

@gtct2019 @currys Days and weeks, not hours. It’s next level avoidance I think. Honestly believe it takes more effort to be this difficult than simply engage, discuss and resolve. Sadly, the irony of computer says no is not lost on me. Best of luck to you too 🤞

[Lee Redshaw @redshaw_lee]

@CurrysServices How about you check with your call centre who direct me to the store who direct me to the web team who direct me back to store or even the complaints team who assure me they have raised a complaint for me instead of just giving customers the same hoop to jump through.

[Lee Redshaw @redshaw_lee]

@currys No they don’t. They make you give the same information again and again and then advise they will pass you through to an agent as soon as possible. Been waiting days for that to happen so not sure we have the same idea of as soon as possible. All after some shocking service.

[Lee Redshaw @redshaw_lee]

@PremexGroup And still delivering excellent service!

[Premex Group @PremexGroup]

#Lockdown hasn’t been without challenges, but we’re proud at how the #PremexPlus team managed to adapt their processes to “the new normal”. It’s definitely business as usual 👏 #clinicalnegligence #seriousinjury #personalinjury

[Lee Redshaw @redshaw_lee]

Proud of my team before this happened, even prouder now.

[Premex Group @PremexGroup]

This week, we are shining the spotlight on Premex+. Take a look at our infographic to see the amazing work they’ve done during lockdown to facilitate cases for customers, experts and claimants! #PremexPlus

[Lee Redshaw @redshaw_lee]

Should be an interesting day bringing both sides together!

[Maria H @MariaHardwidge]

All set for our annual Premex+ conference! Only a few places left. Looking forward to catching up with our law firms and experts #premexplus #networking #seriousinjury #clinicalnegligence .@PremexGroup @NigelPooleQC @maggiesargent57 @iggylala @PIC_Legal @HughKoch1 @MissCathB

[Maria H @MariaHardwidge]

If any of my followers could contribute or retweet or both it would be incredible! One of my dearest family members suffered, I helped care for them and it was an honour 😌❤️ #2minsofyourtime @mndassoc @MNDManchester @mndVIPteam @mndcampaigns @MndaSouth @MndaSouth @mndresearch

[Lee Redshaw @redshaw_lee]

@MariaHardwidge Don’t believe you. Evidence please 😂

[Lee Redshaw @redshaw_lee]

Serious work done by silly people. Love this new job #PremexPlus

[Premex Group @PremexGroup]

Premex Plus are #SendingOffSummer and bringing that Friday feeling by donning their best Hawaiian shirts & hula skirts! 🏝Spin the wheel is making it way around the office with plenty of prizes up for grabs for the team! #Premexplus #FridayFeeling

[Lee Redshaw @redshaw_lee]

Enjoying working for a forward thinking company that leads and engages with sector and industry not just a part of it!

[Premex Group @PremexGroup]

Are you a solicitor working on serious injury or clinical negligence cases? Network with the UK’s leading experts, join interactive panel discussions and get the latest industry updates! Click here to book your place https://t.co/L0HoictbcQ #LeadingByExample