Reena Mistry

Eurovision lover working in the world of analytics at SAS UK.

[Reena Mistry @reenamistry]

@SkyUK trying to rate your service on a scale of 0-10. I wanted to give your engineer a 9 but apparently that’s not between 0-10...

[Reena Mistry @reenamistry]

@ClassicFM a very relaxed westie max chilling this evening with the help of #PetSounds played loudly in the living room with a #thundershirt and the owners (maids) are relaxing with a glass of Malbec while our ear drums adjust to the very loud radio. Lucky it’s beautiful music

[Reena Mistry @reenamistry]

@porggles Just a beautiful boy being raised by 2 wonderful parents. Got enough reading this x

[Reena Mistry @reenamistry]

@porggles @GovtEvents @insidehousing Look at you! I’ve been to one and the tech broke :)

[Reena Mistry @reenamistry]

Join @andrewfowkes on 28th May discussing how retailers are addressing the challenges of optimising supply chains during the ever changing times we’re in @SASsoftwareUKI @SASsoftware

[The British Retail Consortium @the_brc]

🚩Join us on 28 May at 2pm for advice and solutions to help your business right now. @SASsoftware are working with retailers to help them address the challenges faced in managing and optimising supply chains during the pandemic!

Register here 👉https://t.co/EHDVoqkrK1

[Reena Mistry @reenamistry]

Manuel Tönz presenting for @SASsoftware at the Customer Conference today on Customer Experience 2030 #startrek #ex2030 #cx2030

[Reena Mistry @reenamistry]

Nicola Harris from @O2 sharing their customer journey mapping process - it’s not all about digital. Ask the customer what journey they are taking #cx2030 #ex2030 #customerexperience

[Reena Mistry @reenamistry]

Great to Chris Dowd from @BT talking about building a customer centric culture #thereisnosilverbullet #ex2030 #cx2030 #customerexperience

[Reena Mistry @reenamistry]

SAS delivers priceless retail planning capabilities in the hypercompetitive Age of Amazon says Markets Insider https://t.co/DYOLHPizp6

[Reena Mistry @reenamistry]

@daraobriain Reena 2020: who’s the best boy in the world? You are 😂

[Reena Mistry @reenamistry]

Is #CX a priority for you in 2020? Then check out this podcast from @dmnews. Marketing influencer @danielnewmanUV outlines steps brands can take right now to ensure that they deliver great CX this year and beyond https://t.co/zfzwhZdb7F https://t.co/7uqPQMHgk9

[Reena Mistry @reenamistry]

You could have the most personalised touchpoints, but that means your customers trust you less...? #CXParadox #CX #CustomerIntelligence https://t.co/IVRj3BMELs

[Reena Mistry @reenamistry]

What's Next: AI and Data Trends for 2020 and Beyond? https://t.co/X1aVHYhBNi

[Reena Mistry @reenamistry]

Launching our global survey at #AnalyticsX - what does the future of customer experience really look like #CX #Customerexperience

[Sarah Lamm @SarahLamm]

The future IS experience. @danielnewmanUV kicks off #AnalyticsX day three with an overview of our groundbreaking #Experience2030 report.

[Reena Mistry @reenamistry]

@MeliaHotelsInt terrible customer service Melia Milano! Door handle breaks and I can’t get out of my room. Means I can’t go to bed or stay in room. 2 hours later, not fixed and early start tomorrow. No apologies, nothing. You guys suck... 5star? #badcx #customerservice

[Reena Mistry @reenamistry]

#thelastmile #analyticsx #energyax SAS’ Adrian Carr talking about the path to AI

[Reena Mistry @reenamistry]

Aurelio Blanquet talking about the impact of the tiny starling on electricity distribution when they are in their millions plus Mick Jagger is in town #analyticsx #energyax @SASsoftware

[Reena Mistry @reenamistry]

Aurelio Blanquet from EDP talking about how they have boosted quality of service with analytics #analyticsx #energyax

[Reena Mistry @reenamistry]

Chris McAuley, @SASsoftware talking about how financial crime is affecting the energy and utilities industry and each and every organisation #analyticsx #energyax