refine+focus

strategy consultancy that celebrates creators of art, business, progress xoxo: innovation, culture, community.

[refine+focus @refineandfocus]

Let's get to know each other. Boston-based. For work: builds strategy with customer insights. For fun: mentorship, dancing. Loves learning, innovation, community. Stands for gender equality, mental health, arts & cultures. Here's more: https://t.co/fCKZN3688G. Your turn!

[refine+focus @refineandfocus]

In our last Livecast, @purnimathakre chatted with VC turned healthcare entrepreneur @ManushaChereddy, who shared her top tips on how you can take more strategic risks to achieve your goals. Listen to the whole episode on our podcast - https://t.co/rjbkmaAyHG
#risktaking

[refine+focus @refineandfocus]

Wisdom.

[Mike Troiano @miketrap]

Been asked a lot what to do in the last 48 hours. Don't have all the answers, but here's what I've said.

Hope it's useful to you.

https://t.co/XsI1rbijHr

[refine+focus @refineandfocus]

Art of Taking Calculated Risks - with Manusha Chereddy https://t.co/d22zg344kX

[refine+focus @refineandfocus]

Customer Research - Do It Right https://t.co/CG9715jwdz

[refine+focus @refineandfocus]

It's been an incredible year for our firm: building community & solving customer and complex business challenges. See our groundbreaking highlights, what we're reading, and what we're proud of: https://t.co/Bbn4eTmhbp #innovation

[zach braiker @zachbraiker]

What was your first internet memory? https://t.co/tBsMe23aa5

[refine+focus @refineandfocus]

Allow yourself to imagine. It's easy to approach the Metaverse with skepticism. We invite you to reframe how you approach it: not what is possible, but what should be: https://t.co/zPiRYDE74S

[refine+focus @refineandfocus]

Massively Improve Your Customer Service - 7 Simple Tactics https://t.co/efEEb3eRDa

[zach braiker @zachbraiker]

Beautiful insight.

[refine+focus @refineandfocus]

After 3 years of our "new normal", customer service is still exasperating. The gap between customer expectation and service is only widening with time. We asked business leaders "why" and here is what they think!
#CustomerSupport #CustomerService
https://t.co/UlmlVYs3fh

[refine+focus @refineandfocus]

Yes! "The digital divide won't be fixed merely by more fiber cables + connectivity. The real goal - digital dignity - requires widespread access, sovereign identity, distributed ownership, and the co-creation of a sustainable, tech-enabled future for humanity."
- Vilas Dhar

[Vilas Dhar @vilasdhar]

Thanks for the intense, honest, and self-aware conversation, @gbengasesan, Exec. Director, @paradighmhq, @AncaBogdanaR, Head of Public Sector, @cLabs, Dr. @EvaMuStu, Partner Data & AI, E&Y, and @maxdiluca, Prof at @unibirmingham @MOTF #DubaiFutureForum!

[zach braiker @zachbraiker]

In a few minutes, our community of massively talented primarily Gen-Z women will dig deep into the topic of AI-art, and tenured professor of classic philosophy will join us to guide the conversation and share timeless frameworks to refine & focus our thinking. cc: @purnimathakre

[refine+focus @refineandfocus]

here's your chance to hear an insightful pov on art critique in web3: mark your calendar to hear @vinnythesnail guide us forward.

[Vinny the Snail @vinnythesnail]

What are you up to this Thursday? I’ll be chatting with @nft_dealer @AlexEstorick and @sashastiles in a Twitter space about the art of critique. Come say hey! 💎

[refine+focus @refineandfocus]

This is the origin story of an entrepreneur we have a lot of confidence in... perk up people & watch this masterpiece unfold

[taylor @taydotfun]

I've had two epic, game-changing UI ideas in my life -- one turned into an event app business I ran for a decade and the other will change token-powered ecommerce forever

[refine+focus @refineandfocus]

An incredible debate tonight - a showing of Boston’s finest startup minds, including our very own @purnimathakre

[Scott Kirsner @ScottKirsner]

So much fun debating startup hubs, culture, and the 4-day workweek at Startup Week Boston tonight. Me and my teammate @purnimathakre emerged victorious … thanks to a really intelligent audience. #sbw2022

[refine+focus @refineandfocus]

“People may have exaggerated the role of inflation as a price signal and its impact on unemployment… however, its psychological costs are real” @HannahXiao0628
https://t.co/ike3jyzAKs

[refine+focus @refineandfocus]

It's not: what can customers do for you, but rather: what can I do for our customers

[Nii Obodai 🔆 @obodaiashare]

Two things attracts a customer; brand experience and word of mouth.

Two things keeps a customer; product quality and customer experience.

[refine+focus @refineandfocus]

Soon, we will be beginning a new chapter at refine+focus. Excited to see what our curiosity-driven community will conquer next!

[refine+focus @refineandfocus]

Hope everyone's month is off to a great start. What are your top goals for this August?

[refine+focus @refineandfocus]

At refine+focus, we take pride in our community's love of books. What's the best book you have read this summer? #booklovers #community