Reflectly App

Hi, I'm Reflectly - Your personal AI-driven mindfulness companion

[Reflectly App @reflectlyapp]

@esrevinuy Apologies you haven't been able to get through to our support team. We'd be more than happy to assist you, but we'll need a bit more info in order to help. Please send us an email at [email protected] and we'll guide you through the process 🙏

[Material Design @materialdesign]

🌿👀🌿 With fluid animations, a novel elevation model & custom components, it's easy to see why journaling tool @reflectlyapp won the 2019 #MaterialDesign Award for innovation 👏

[Reflectly App @reflectlyapp]

@kaa_thryn Hey there! 👋

That's a bug. We caught it in a glass container and are now sending it to the countryside where it can live a more meaningful life with its family and friends.🐛

We'll release a fix during this week and let you know when it's done 🙃 Thanks for your patience! 🤝

[Reflectly App @reflectlyapp]

@kaa_thryn We're still waiting for App Store review... 🤐 We know it's frustrating and can't wait for it to be out either! Sorry!

[Reflectly App @reflectlyapp]

@ghod That's a bug! 🐛

We'll lure him into a glass container and move him to North Zealand, where we hope he'll live a more fulfilling life with his friends and family.

You should be able to ignore it and use the app normally. We'll push a fix soon. Thanks and have an awesome day! 🤝

[Reflectly App @reflectlyapp]

@kaa_thryn The update with the date issue fixed is still pending for Apple's review, but it should be out in 24 hours.

Sorry for the long wait and thanks for your patience! 🤝

[Reflectly App @reflectlyapp]

@jrbond Hey Jonny, just to let you know - the bug should now be fixed and images should not be weirdly rotating anymore. We'll release an update later. Thanks for reporting and sorry for the inconvenience! 🤝

[Reflectly App @reflectlyapp]

@sjkelly15 Hey and sorry for the inconvenience. We've fixed the issue for you - it should be working again in a later update. Thanks for reporting! 🤝

[Reflectly App @reflectlyapp]

@jrbond Which iPhone are you using? Also, are you uploading the images from the default photo library (e.g. "Camera Roll") or somewhere else?

Thanks for the information so far!

[Reflectly App @reflectlyapp]

@MartinAguinis @FlutterDev Amazing to be there, thanks for the support! 🙌

[Reflectly App @reflectlyapp]

@timsneath Thanks! 🙌

[Reflectly App @reflectlyapp]

@mikecostanzo Hey Mike!

Hmm, that sounds weird. We have live customer support at https://t.co/inHJWYbpHI - could you reach out to us there? 🤝

Our email inbox is swamped with all kinds of mail. As a result, sometimes mail goes unnoticed. 🙄 We're trying to resolve it - sorry about that.

[Reflectly App @reflectlyapp]

@itsjoerack Hi Joe!

If you don't cancel the subscription before the free trial ends, it is implied that you like the product and it continues as a paid service - this is stated in the subscription page 🙂

Message us at https://t.co/inHJWYbpHI and we'll see what we can do about it! 🤝

[Reflectly App @reflectlyapp]

@AscioneCassidy Hey!

We can't automatically cancel a subscription on account deletion (as it's owned by App Store), but we probably should be more clear on that.

I think your email slipped through in our inbox - could you reach out on https://t.co/inHJWYbpHI instead? Sorry for the trouble 😞

[Reflectly App @reflectlyapp]

@OverallAdventur Hi there!

We love your journaling videos. We sent you a message on Instagram, so if you could take a look and let us know what's the best way to get in touch with you, that would be awesome 🙌

[Reflectly App @reflectlyapp]

@mayaescalona Hey Maya! We're sorry about that! I'll ping our customer service about it again.

To provide some context, we have no means of cancelling subscriptions on account deletion - it has to be done by you on your phone settings. And we should definitely be more clear on this.

[Reflectly App @reflectlyapp]

@irpolarbear Hey Kevin! We love that you love the app!

We'd love to get a desktop version out so that we could love you loving that one too. However, we don't have a concrete release plan just yet. A rough estimate would be somewhere during the second half of 2019 :-)

[Reflectly App @reflectlyapp]

@IncSlt @AppStore Sorry for a lacking Twitter presence on our end - you can reach us at https://t.co/inHJWYbpHI or [email protected].

You can also contact us by clicking "contact support" in the app, but admittedly this became a little hidden in a recent update where it was pushed out of view.