Renato Oliveira

[Renato Oliveira @Renatheus_]

@JagexSupport Thank you @JagexSupport for all the hard work handling so many requests. I understand it's a busy time, but I hope my issue #5743202 can be looked at soon. 🙏

[Renato Oliveira @Renatheus_]

@JagexSupport

I was recently robbed and lost my phone, authenticator and backup codes.

I have all the proof of my identity, billing data and ownership of my runescape account played since 2007, been trying to contact you and need help. Would you please investigate and reply?

[Renato Oliveira @Renatheus_]

@JagexSupport Hello @JagexSupport, it's been days since I've opened my ticket and haven't got a response, should I open a new ticket? Need help... It has been very frustrating. Thank you.

[Renato Oliveira @Renatheus_]

@JagexSupport Thank you, Lyra.

[Renato Oliveira @Renatheus_]

I created this X account just to reach out to you. My account in need of recovery is a Jagex account, I already submitted a ticket, but can't follow it up as I have no access to the account. Already sent all the proofs to you and I really count on your help.

[Renato Oliveira @Renatheus_]

@BethesdaStudios Are they fixing hair loss bug only for Vicente or for all vampires and player aswell?