renewedvision

Makers of ProPresenter, ProVideoPlayer, ProVideoServer, and ProPresenter-Scoreboard. Professional Mac and Windows based video production software.

[renewedvision @renewedvision]

@CameronW126 Sorry… you're hitting us at a busy time. Please leave a ticket and if the matter is urgent say so including any contact information as well as a description of your problem and we'll respond as soon as possible.

[renewedvision @renewedvision]

@CameronW126 Hi Cameron, you can chat with a real person right now at https://t.co/ocfeyFibLp

If our AI assistant in chat is not helping, just ask for an agent and we're here to assist you.

[renewedvision @renewedvision]

@LifeboatDM Hello, the team has released the seat and replied to the email for you. All the best!

[renewedvision @renewedvision]

@cunha70693 Hola, Entre em contato com a equipe por e-mail de [email protected] para que possam fornecer as informações adequadas.  Obrigado!

[renewedvision @renewedvision]

Are you creative and organized? Become an Associate Product Owner! You will have the opportunity to document and design the user experience of products before and as they are developed.

Work from home or from our Alpharetta Georgia office.
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[renewedvision @renewedvision]

@agdickinson Yes, sir the Pro7 license can be used on either platform and moved around.

[renewedvision @renewedvision]

@cfcxpert_ @propresenter @provideoplayer @RVsupport Thanks for reaching out! For in-depth technical support, please contact the team. https://t.co/kcA4f0SFDb

[renewedvision @renewedvision]

@brettgoodrich Thanks for your feedback on our program.  I've escalated this to our Engineering team who will see if this is something we can implement in the future.  I cannot guarantee when/if this will occur, but they are the ones who would make those decisions.  

Please note that our En...

[renewedvision @renewedvision]

@brettgoodrich I can submit this as a Feature Request on your behalf.

[renewedvision @renewedvision]

@grambo9068 I understand! Reach out via email so I can have the web team look at this deeper so you don't have to share your email here.

[renewedvision @renewedvision]

@grambo9068 Sorry for this; if you believe we are sending too many emails, please reach out to service (at) https://t.co/wrmIquE7bF and we can take you off the list. Thank you!

[renewedvision @renewedvision]

@IanMaphet Hey Ian, I took a look a look at your chat and see that you are receiving a 504 error. This is a server side error, but one that our team is already working with Planning Center on getting more information on what might be happening and what we can do to help.

[renewedvision @renewedvision]

@nthnu We would like to take a look at your DXDiag information so that we can find out more about your computer. Running DXDiag will run some diagnostic tests on your computer and generate a report about your computer; the information that we are looking at is hardware information su...

[renewedvision @renewedvision]

@IanMaphet This is not something we have seen. Please reach out to support directly. support @renewedvision.com, and they can help look at this deeper.

[renewedvision @renewedvision]

@IanMaphet No, it's download file from browser -> import text file -> specify template and how many lines per slide (the same way you do when importing inside the app). That's it!

[renewedvision @renewedvision]

@IanMaphet Downloading from SongSelect

[renewedvision @renewedvision]

@nthnu You should see the same transition if it is added to the first slide of the next presentation. If more assistance is needed on functionality, email the team. https://t.co/XNqoWlzyaI

[renewedvision @renewedvision]

@kevinborst @CCLI In Preferences>Services, you can check the option at the bottom.

[renewedvision @renewedvision]

@deladels_ Hello! This is due to the Message translation not following the traditional verse structure. This is not something that can be changed inside ProPresenter, unfortunately.

[renewedvision @renewedvision]

@jonddelfosse @Church_TechGuru Hi Jonathan, this may be related to a known issue in 7.10.4. I would reach out to support via https://t.co/2r47561q7M to make sure.

[renewedvision @renewedvision]

@jjasghar Absolutely, feature requests can be made here: https://t.co/kcA4f0SFDb