@glowwallet@danliu@GuillaumeMitch@VictorPontis@kunjprkh@nathantannar4@toly
I’m reaching out because I urgently need help accessing my Glow Wallet.
My Glow app on iPhone opens for a moment and then immediately crashes/closes. My phone automatically updated to iOS 27, and since then I’ve been unable to access the app. Glow is already on the latest available version, and I’ve also restarted my phone and confirmed that I have enough storage.
I’ve contacted Glow Support and reached out to the team on X, but I haven’t been able to get a response yet. I’m tagging members of the ecosystem in hopes that someone can help connect me with the right person.
I don’t have my recovery phrase/code, but I previously backed up my Glow wallet with Google Drive. I can still see my wallet and assets on-chain, so I’m simply looking for a safe, official way to regain access without deleting the app or losing my existing wallet data.
I’m not asking anyone to handle or provide any private information. I just need guidance from the Glow team on the proper recovery process.
Please, if anyone from @glowwallet or the Glow ecosystem sees this, I’d really appreciate your help. 🙏
@YARDSOLANA Really solid project. I’m a https://t.co/raIAzKoTGn project manager, marketer and community manager. I’d be interested in helping with growth and execution.
Feel free to DM if you’re looking for someone to work with.
@realcatloaf Really solid project. I’m a https://t.co/raIAzKoTGn project manager, marketer and community manager. I’d be interested in helping with growth and execution.
Feel free to DM if you’re looking for someone to work with.
@PanoramaBot Really solid project. I’m a https://t.co/raIAzKoTGn project manager, marketer and community manager. I’d be interested in helping with growth and execution.
Feel free to DM if you’re looking for someone to work with.
@x7pad Really solid project. I’m a https://t.co/raIAzKprvV project manager, marketer and community manager. I’d be interested in helping with growth and execution.
Feel free to DM if you’re looking for someone to work with.
@AuraRatCoin Really solid project. I’m a https://t.co/raIAzKprvV project manager, marketer and community manager. I’d be interested in helping with growth and execution.
Feel free to DM if you’re looking for someone to work with.
@Nate_solana@Pumpfun Really solid project. I’m a https://t.co/raIAzKoTGn project manager, marketer and community manager. I’d be interested in helping with growth and execution.
Feel free to DM if you’re looking for someone to work with.
@usetaskdust Really solid project. I’m a https://t.co/raIAzKoTGn project manager, marketer and community manager. I’d be interested in helping with growth and execution.
Feel free to DM if you’re looking for someone to work with.
It has now been over a week, and I’m still unable to access my Glow Wallet.
@glowwallet@danliu@GuillaumeMitch@VictorPontis@kunjprkh@nathantannar4@toly@phileynick@sjchmiela
I appreciate that the crash was identified, but “please be patient” without any further update after a week is becoming frustrating.
I understand that fixing a critical issue takes time, but users who are locked out of their wallets deserve clear communication and some indication of progress.
Please provide an update on the fix and, if possible, an expected timeline. This has gone on long enough.