Client Resolution||HelpDesk

[Client Resolution||HelpDesk @RespClien055]

@FCrudite So sorry about this situation with us @FCrudite . Kindly give us a follow back, we would like to respond. Thank you.

[Client Resolution||HelpDesk @RespClien055]

Hello 👋, so sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you. ^Stephanie

[FullFrontalCrudite @FCrudite]

@Debenhams I'm trying to return a damaged item, the only way to speak to you is via WhatsApp. After typing my problem I'm told someone will reply, but they never do. It's been 11 days now. Each day I send a message and nothing. I've given the same information so many times

[FullFrontalCrudite @FCrudite]

@Debenhams I'm trying to return a damaged item, the only way to speak to you is via WhatsApp. After typing my problem I'm told someone will reply, but they never do. It's been 11 days now. Each day I send a message and nothing. I've given the same information so many times

[Client Resolution||HelpDesk @RespClien055]

@ajhem25 So sorry about this situation with us @ajhem25 . Kindly give us a follow back, we would like to respond. Thank you.

[Client Resolution||HelpDesk @RespClien055]

@juliepl35097220 Hello 👋, @juliepl35097220 . So sorry about this situation with us. Kindly give us a follow back,we would like to respond. Thank you.

[Client Resolution||HelpDesk @RespClien055]

Hello 👋, so sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you. ^Stephanie

[julie platt @juliepl35097220]

@Debenhams total let down again . Still waiting on my refund from an order I made on the 6th dec and returned my items through waiting a long process to return and they receive it and confirm payment will be made before 4th Jan no payment received . No notification I’ve sent an email no reply very poor service . I would highly advise not to shop with this company . I’m contacting my bank and reporting it as fraud ! Shameful !! I wouldn’t be surprised this shop is going into liquidation and that’s why there holding my money !

[julie platt @juliepl35097220]

@Debenhams total let down again . Still waiting on my refund from an order I made on the 6th dec and returned my items through waiting a long process to return and they receive it and confirm payment will be made before 4th Jan no payment received . No notification I’ve sent an email no reply very poor service . I would highly advise not to shop with this company . I’m contacting my bank and reporting it as fraud ! Shameful !! I wouldn’t be surprised this shop is going into liquidation and that’s why there holding my money !

[Client Resolution||HelpDesk @RespClien055]

@ajhem25 @YvonneGoble @Gordonturner3 So sorry about this situation with us @ajhem25 . Kindly give us a follow back, we would like to respond. Thank you.

[Client Resolution||HelpDesk @RespClien055]

Hello 👋, so sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you. ^Stephanie

[Ali @ajhem25]

@YvonneGoble @Gordonturner3 @Debenhams Good luck trying to receive a refund I'm still waiting 3 months on 🫣

[Client Resolution||HelpDesk @RespClien055]

@Hella7541323963 So sorry about this situation with us @Hella7541323963 . Kindly give us a follow back, we would like to respond. Thank you.

[Client Resolution||HelpDesk @RespClien055]

Hello 👋, so sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you. ^Stephanie

[Hella @Hella7541323963]

Unsurprised to check here and find post after post reporting @Debenhams for failing to provide goods, any explanation for the non delivery, or any customer service to resolve these issues. 3 separate complaints unresolved. #TradingStandards

[Hella @Hella7541323963]

Unsurprised to check here and find post after post reporting @Debenhams for failing to provide goods, any explanation for the non delivery, or any customer service to resolve these issues. 3 separate complaints unresolved. #TradingStandards

[Client Resolution||HelpDesk @RespClien055]

@What_Katy_Did_x Hello 👋, so sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you. ^Stephanie

[Kate @What_Katy_Did_x]

@Debenhams getting really fed up with chasing you for my refund which has been pending since 19th December. Can’t call or email anyone and I’m at a loss as to how else to reach you. The customer service has been shocking

[Client Resolution||HelpDesk @RespClien055]

Hello 👋, so sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you. ^Stephanie

[Kate @What_Katy_Did_x]

@Debenhams getting really fed up with chasing you for my refund which has been pending since 19th December. Can’t call or email anyone and I’m at a loss as to how else to reach you. The customer service has been shocking

[Client Resolution||HelpDesk @RespClien055]

Hello 👋, so sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you. ^Stephanie

[Karen crawford @Karen_Crawford]

@boohoo Fraudsters! Buy over debenhams and I've been chasing a £480 refund for weeks now! Avoid @debenhams

[Karen crawford @Karen_Crawford]

@boohoo Fraudsters! Buy over debenhams and I've been chasing a £480 refund for weeks now! Avoid @debenhams

[Client Resolution||HelpDesk @RespClien055]

Hello 👋, so sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you. ^Stephanie

[Nigel Dixon @Nigeljdixon]

@Debenhams thanks very much 😡

Ordered new luggage in your Jan sales, supposed to arrive today and instead sent a refund, we go on holiday next week and now have no luggage 😡

No reason given, nothing!!!!

No wonder your not on the high street anymore

[Nigel Dixon @Nigeljdixon]

@Debenhams thanks very much 😡

Ordered new luggage in your Jan sales, supposed to arrive today and instead sent a refund, we go on holiday next week and now have no luggage 😡

No reason given, nothing!!!!

No wonder your not on the high street anymore