@AskAmexUK HI, I've logged in to my BA amex card trying to transfer my avios but it does not have the option to do so. How can I go about linking my BA Amex and BA executive club?
@edfcustomers Hi, I'm on deemed tariff and I'm looking to change my payment method to direct debit but I'm unable to do the switch online nor the app. Whenever I submit my meter reading for payment method change, I'm face with an error.
@ThreeUKSupport Finally receive my replacement router(MC801A) after 7days without broadband. Plug in the router and went into update mode. Callled the dedicated team and was told the firmware was back to the broken version. Back to day 1 without internet.
@ThreeUKSupport my broadband has been down since last night. I know thereβs a maintenance ongoing but any idea how long itβs going to take? Iβm unable to do any work without internet. NW3
@ThreeUKSupport believe me that I've tried multiple time rebooting the device and leaving it for 20mins. It does not work. I followed the dedicate team instruction down to the letter. The device doesn't work, so tell me how am I going to access the dashboard and check the version status?
@ThreeUKSupport nope. I've spend enough time chatting with the dedicated team that will have only 1 answer. "to WAIT for the hardworking team to rollback the firmware on my MC801A router. Why couldn't you guys send out replacement router? Its been almost 5 days I'm without a working broadband.
@ThreeUKSupport I'm unable to access the device dashboard even with Ethernet cable as the device is not booting up. There is only the power light. Holding onto factory reset button did nothing.
@HarrodsService Hi, I've a rewards card but I'm unable to link it to my account. Would I be able to check which email account I might previously link it to? I'm happy to provide my rewards card number.
@BenjiTyrer@ThreeUKSupport unfortunately no. I've been told the technical team will rollback the firmware on it and was told to wait. It has since been 96hours without internet.
@ThreeUKSupport How long is that going to take? Given this situation, does anyone knows if I have the right to terminate the contract if there is no service provided? I've no service since Tuesday night and their dedicated team is not helpful.
@ThreeUK I've requested for a SIM replacement for my pay monthly but I never received any. I've put in a request twice through live chat and website. Its been almost 2 weeks and I've yet to receive my replacement. I'm still paying for the service while not given any.
@OCBCBank I'm looking to make a FAST transfer from POSB to my 365 credit card, however the only number I have is my 16 digit card number. How am I going to make the FAST transfer if the transfer requires a 10-12digit account number?