@Flipkart@flipkartsupport@consumercourtin
I've placed an order on Oct 2, will the delivery date as Oct 11.
I reached out on 11th, 14th, and 17th Oct and there's no update on the delivery yet.
I want to cancel the order but your customer support says it's not possible. 1/n
@porterit_ absolute worst support care flow for both your riders and customers. Been 3 days and i can't send a single parcel.
You customer care has cut the call on me thrice, after requesting a specific type of pickup still assigning bikes and bothering both your riders and us.
@airindia been trying to book a ticket from your social media team for past 2 days. No avail.
They called for less than a second, cut the call and drop a message that I'm unreachable. Can be verified thru your CRM and the timing of this tweet. Help out, your SM team won't.
No response nothing and I need to cut the call. I'm sure you've the recording on this call - if not let me know I'd be happy to mail it to you.
Thanks for no resolution. Pathetic customer care service.
Case ID - 20999548.
25th min, after literally asking 10 times to speak to a manager, she denied, gave some excuse. Said you'll get a call back, knowing Air India customer care I know I will never be getting that call back.
Best part, 30th min she mutes my call and stops responding.