Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ

Driven by the wave of Optimism

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@Airtel_Presence @airtelindia Why is there no proper ETA for the net restore? Over 24 hours, last update: trying to fix with no timeframe. No accountability or update. One message to shut everything off. Can’t get in touch with customer support either. What are you up to?

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@agodaindia I have booked a hotel from your platform which does not exist at that location as per google maps and other platforms. While i raised this issue with your support, i was made to wait for 5+ hours without receiving any response. Pathetic Service.

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@Cleartrip How can i reach you guys. no chat option on app. phone numbers which are not connecting. worst support service i have seen in recent times. and on top of that the SR’s are closed without action. Disappointed!!!

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@Cleartrip It seems that you are in rush of closing the service requests without any resolution. i have opened 2 service requests 25203657 and 25188311 for the same issue. The service requests are closed within 10 minutes without any resolution.

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @JioCare The service request was never resolved and has been auto closed. The issue still remains.

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @JioCare 15 days and counting.
No response from the team still.
That’s the worst ever service i have ever seen.

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @JioCare Its day 14 and nobody has even bothered to look at the issue till now.

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @JioCare Day 13 and no signs of the issue getting fixed.

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @JioCare Day 12 and the same old story. No response.

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare Hi @JioCare Day 11 and still no signs of a response. Worst ever service provided by the largest fiber operator. Pathetic😬😬

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare Hi @JioCare Day 10 and counting. Still no update is received from your end. I don’t understand, if the issue is being taken on priority why isn’t anybody coming with the response.

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare Day 9: No response. All the connections in my area are fixed except mine. I cannot understand the sytem😬😬😬😬

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare Hi @JioCare Day 8 and still no signs of getting the issue fixed.😬😬😬

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @reliancejio @JioCare Why is the service request closed?
The issue is joy resolved.
Why is the service request auto-closed????
can you please re-open it???😬😬😬😬

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @reliancejio @JioCare @reliancejio Received a call from your executive, told he would only restore the connection on the promise of a healthy tip. His words were “There are 3000+ connections down in the city and least i am concerned is about restoring your connection”

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @JioCare Day 7- Same old story. No reponse. Just an assurance that it’s going to be fixed soon. Kudos to india’s biggest service provider. Cheers

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare Isn’t it comical how you have not provided any update in the last 6 days and are still promising an update every-time?

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare @JioCare Day 5: Still no update. Complete failure of on-ground service team. Can you remove the word “soon” from your response and give me a proper ETA?

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare Day 4: Still no response 😬😬

[Aarif Wani ﻋﺎﺭﻑ ﻭﺍﻧﯽ @rfwani]

@JioCare Hi @JioCare Still waiting for a reponse from the team.
Its 3+ days and still have not been contacted for restoration of the Jio Fiber.