Rachel Howell

[Rachel Howell @rhafrika]

Still waiting for follow up to my email requesting new trip dates. @Interrail I was patient for 10 days because I understood the overload due to COVID-19. But making someone pay extra & miss their trip is not acceptable.

[Rachel Howell @rhafrika]

Sad that this is why many opt to fly instead of travel by train. Even though the train is a much better choice for the environment. 3/3

[Rachel Howell @rhafrika]

Disappointed @Interrail. Promised a free exchange of my pass due to COVID19. 10 days to get an email response to my request for new travel dates. Told to purchase a new pass & mail the old one back (at own cost) to receive a refund with no guarantee I can make my trip dates. 1/3

[Rachel Howell @rhafrika]

Still waiting for follow up & my trip is in 10 days. In the digital age requiring customers to receive & send physical mail is unacceptable & inefficient for both the company and customer. I don't think I will use @Interrail again 2/3

[Rachel Howell @rhafrika]

Very disappointed! Still waiting for @AirTanzania to refund our original flight ticket plus the difference in price from the second flight we were forced to purchase due to their technical errors.

[Rachel Howell @rhafrika]

Won't fly @AirTanzania again! Forced to buy a new ticket at the airport even after showing our proof of payment & confirmation. Still waiting for a refund!

[Matt McDermott @mattmfm]

Let's be clear: this violence in Charlottesville is an act of domestic terrorism, perpetrated by a hate group mobilized by Donald Trump.

[Rachel Held Evans (1981-2019) @rachelheldevans]

No, America worships the Almighty Dollar and white supremacy. His election & support among Christians makes that damn clear. https://t.co/DnixvbkS8m