@iwyze Thank you so much for having Customer service contact me. It helped make it even clearer that I NOW need to change Car & Household insurance to another service provider ASAP
@iwyze a client for 2+ years and have received the worst service ever. I have called numerous times and hung on for ages. Requested call backs and your app doesn't work. My Policy is missing information that I have submitted!!! Could someone be kind enough to contact me.
@MWEBTweets@vumatel I have already done so via DM. I don't need the call logged details. My irateness is very clear after 4 days of no service and the same update EVERYDAY when I've called.
@MWEBTweets
ABSOLUTELY RIDICULOUS !!!
24 HOURS LATER AND YOU CANT EVEN ADVISE WHAT THE FIBRE OUTAGE IN MORNINGSIDE DBN IS OR WHEN IT WILL BE RESOLVED.
BUT MY DEBIT ORDER WILL GO OFF IN TIME!
@AramexSA You are seriously kidding right? If you look at the screenshot, that is exactly what I had done and it requests a tracking number prior to being connected to an agent!
@AramexSA I would love to DM but apparently one has to be verified to do so?! Last year it was so easy to acquire a quote, accept and do my international courier all whilst logged in. This year, it's just an error message repeatedly. Please advise.
@MWEBTweets@NetflixSA is there a connection issue? Unable to log onto ANY device connected to mweb? But Disney works just fine! What's the actual issue? And yes I restarted everything.
@DebonairsPizza your helpline staff are liars. There are no promised updates and please tell me how a driver is not able to be tracked?!!! And then pitches up over 90 minutes later and refuses to leave my property?!!!!!
@Tracker_SA customer for 2 years. 2x 10 minute calls on hold! Third call tried another option, your own consultant could not get through to department for old/new vehicle swap. Absolutely disgusting service. Definitely taking my business to someone who will take my call!