Expedited repair was promised (3–4 days), yet repairs only began after 4 business days with 3 more expected — for a job that took 1 hour onsite.
Looking for help from @DellCares to resolve this.
Paid Dell ~$350 for an official repair. Three technicians arrived with cracked replacement screens. Dell then told me to ship it in and remove my hard drive, promising reinstall support — now that’s suddenly “out of scope.” @DellCares@DellCaresPRO
@DellCares@DellCaresPRO Expedited repair was promised (3–4 days), yet repairs only began after 4 business days with 3 more expected — for a job that took 1 hour onsite.
Looking for help from @DellCares to resolve this.
Now reinstall is suddenly “out of scope” and they’ll only walk me through it. I’ve spent hours on the phone with customer service being transferred and told prior promises no longer apply.@DellCares@DellCaresPRO
Paid Dell ~$350 for an official repair so it would be done right. Three technicians arrived with cracked replacement screens. Dell then told me to ship the computer in and remove my hard drive for security, promising reinstall support later.@DellCares@DellCaresPRO
@millie_hillie@espn@Disney@espn@Disney same issue again tonight. Paying for espn+ but asking me for my provider to watch Monday night football. Fix your streaming service.
@askparamount I just ordered a paramount+ plan with showtime and the NCAA game are located NO WHERE in the app on my roku. It say's watch NCAA Tourny games, you click it and it puts on the news. No where else are the games located.
@askparamount@healthypanman I just ordered a paramount+ plan with showtime and the NCAA game are located NO WHERE in the app on my roku. It say's watch NCAA Tourny games, you click it and it puts on the news. No where else are the games located.