Bob Grohs

Marketing Leader @ Solvvy, now part of Zoom; Guitarist for The ‘Wood; Duke Blue Devil and NY Sports Fan; Dad

[Emmanuel Acho @EmmanuelAcho]

There’s no denying Giannis came up short, but this response to “failure” was fascinating.

All parents should watch & show their kids.

[Zoom @Zoom]

Corporate tech stack:
💬 Chat messaging: @Zoom 
🖥️ Meetings: @Zoom 
📞 Phone & SMS: @Zoom
🧠 Whiteboard brainstorm: @Zoom 
📧 Email: @Zoom
📆 Calendar: @Zoom
🎟️ Hybrid events: @Zoom 
👩‍💼 Office hot desking: @Zoom
🎧 Customer Contact Center: @Zoom 
🤖 AI chatbot: @Zoom

[Bob Grohs @rhgrohs]

@kinneytimes Clearly you weren’t paying close attention in Dietolf Ramm’s class.

[Zoom @Zoom]

Zoom Virtual Agent has entered the chat! 🤖 Say hello to our new conversational AI and chatbot solution, bringing the best of @solvvyinc and Zoom together. #Zoomtopia https://t.co/i6gASDomIW

[Dave Michels @DaveMichels]

Becoming "One" with team @Zoom at #CCWVegas just as @solvvyinc did.

[Bob Grohs @rhgrohs]

@BlakeTOliver Free Cello performance?

[Zoom @Zoom]

We’re excited to announce we’ve entered into an agreement to acquire @solvvyinc –– together we’ll advance the next frontier of customer service!
https://t.co/3UuIgvnGvP

[Bob Grohs @rhgrohs]

@WindsOfTheWeird

[Solvvy from Zoom @solvvyinc]

Looking for ways to show your support team you care 🥰 & retain the best talent? Join us Feb. 17 as Abby Gates shares her #leadership tips on how to turn resignations into retention. Register now: https://t.co/4a9GaQQqRO
#GreatResignation #CustomerService #CustomerSupport

[Solvvy from Zoom @solvvyinc]

Humble brag 🥳: @G2dotcom, the world's largest & most trusted software review marketplace, has recognized Solvvy on their #BestSoftware2022 for Analytics & #AI Software! https://t.co/148bzHymjm

[New York Giants @Giants]

RT to welcome Coach Daboll 👏

[Bob Grohs @rhgrohs]

@sidneyallen That's only 3 bucks-a-day.

[Bob Grohs @rhgrohs]

@sidneyallen Note to self: short Sid's portfolio ...

[Solvvy from Zoom @solvvyinc]

Time to celebrate! 🎉 Solvvy was ranked by @G2dotcom as the #1 Customer Self-Service Software on the Relationship Index! Get the full report: https://t.co/1M82p2NP8W

[Solvvy from Zoom @solvvyinc]

In @customerthink's new article by @rammahesh (Solvvy's Founding CEO), take a moment to learn "What Savvy Businesses Need to Know About #Chatbots Today." Read more: https://t.co/w5v3JGXOFY

#CX #CustomerExperience #CustomerService #CustomerSupport #CXleader #ConversationalAI

[Solvvy from Zoom @solvvyinc]

#HappyHolidays from all of us at Solvvy! As we reflect on this past year, we are thankful for our incredible team and customers. We can’t wait to keep #winning as #CX leaders together in 2022! Lots of exciting things in store.

[Bob Grohs @rhgrohs]

@sidneyallen @The_Regan @GraceYBR @dethklok66 @admm00re I love the TimTam

[Shep Hyken @Hyken]

Check out this week's Top 5 articles with 5 Strategies, 5 Questions, and 4 Ways. It's all about #CustomerLoyalty and #CustomerExperience strategies, especially during the holidays!

Read them here: https://t.co/kXyVd0CaJp @Phil_Britt @cmswire @rhgrohs @RicardoSGulko

[Al Yankovic @alyankovic]

Just catching up on some emails this morning.

[Conan O'Brien @ConanOBrien]

I am absolutely devastated about Norm Macdonald. Norm had the most unique comedic voice I have ever encountered and he was so relentlessly and uncompromisingly funny. I will never laugh that hard again. I'm so sad for all of us today.