@KeEquityBank Please work on your customer service.
How do you tell me you cant share my loan bal because my account is dormant.
Surely are your agents even serious?????
@guardiancoachKE@RobertAlai@guardiancoachKE Immediate action needs to be taken. This includes:
Arranging alternative transportation for the stranded passengers without further delay.
Compensating all affected passengers for the damages incurred, including hospital fees for those injured.
@guardiancoachKE
I want to express my disappointment with the service provided following the road accident involving your vehicle yesterday in Kericho. Despite numerous calls for assistance, you have failed to secure a recovery bus for stranded passengers.
@RobertAlai
@guardiancoachKE@RobertAlai@guardiancoachKE This lack of action and empathy is unacceptable, especially considering that some passengers are still in pain and require urgent attention. It is distressing that your team has not shown the urgency or care expected in such a situation.