rhowltx

[rhowltx @rhowltx]

@FTC @ATT @FCC

[rhowltx @rhowltx]

@ATT It took over 40 MINUTES to cancel my Internet Air subscription via chat. Guess what? Your intentionally painful cancellation process for a $60/mo (no contract!) backup internet service is going to cost you our 6-figure/yr business + personal accounts. It's utter bull$#!t.

[rhowltx @rhowltx]

@FTC @FTC It somehow gets even worse...I received an email that my service will RESUME today. Can't make this up. @ATT with criminal levels of intentionality and/or ineptitude -- either way I have receipts.

This warrants an investigation.

[rhowltx @rhowltx]

@FTC @FCC

[rhowltx @rhowltx]

@FTC Look into this, seriously. A few clicks to subscribe, yet 40+ minutes and deliberately deceptive process to cancel. Screenshots taken 12:53pm CT show the dead end, happy to provide transcript as well.

[rhowltx @rhowltx]

@LastWeekTonight nailed it with their latest episode highlighting this nefarious practice...which, surprising no one, we ALL f*cking hate. DO BETTER @ATT

https://t.co/l5bvzB79jx

[rhowltx @rhowltx]

#rebranding suggestion for AT&T: Aggravate Trap & Torture. And, here, I fixed your logo. Now it's clear that not one but two blue balls are included with every service.

[rhowltx @rhowltx]

@dsmusicals Signed up for eNotes but haven’t received a presale code. Was hoping to buy tickets for the family today. 😩

[rhowltx @rhowltx]

@TrixietheHeart @salesforce @SalesforceAdmns Same!

[rhowltx @rhowltx]

@ATT @FCC the spam continues today - I now have 13 voice messages and counting on top of 20+ calls. Surely one the largest communications companies in the US and our government agency which regulates it can solve this intrusive, illegal behavior which affects millions of people

[rhowltx @rhowltx]

@ATT Have been absolutely hammered by spam calls today. Yes, I have the CallProtect app and, no, it doesn’t stop them. Somehow your network lets these fraudsters operate freely...usually get several per week but this is next level #spam #donotcall @FCC

[rhowltx @rhowltx]

Planning my upcoming trip to Telluride- staying at Madeline Hotel & Residences. For friends looking to travel: https://t.co/CUi1kCPmAQ

[rhowltx @rhowltx]

#SuccessForAll At Success Lodge at @salesforce #df18 I learned

[rhowltx @rhowltx]

Best #LightningNow #SuccessForAll lesson learned from @salesforce #DF18 is:

[rhowltx @rhowltx]

#AdobeSummit make it rain

[rhowltx @rhowltx]

@Mommy_Points #MPHyatt22k. We'd stay at the Andaz 5th Ave to see friends and take our daughter to a Broadway show!

[rhowltx @rhowltx]

@garyleff #summeronthego
Picking up some Collin Street Bakery outside Dallas, a great reason to "go like a pro!"

[rhowltx @rhowltx]

@DeltaAssist Our daughter was hospitalized just before some award travel and Cust Svc took care and treated us right. #thankyou!

[rhowltx @rhowltx]

@clubcarlson Radisson Blu Game Reserve!! Can't wait for it to open.

[rhowltx @rhowltx]

@Mommy_Points Interest was piqued in the St. Martin property, TripAdvisor has mixed reviews and property doesn't look at all like higher end