Richard Moore

Mildly opinionated human being: works online, loves music, movies, books, food, comedy, running, Norwich City, my mum. That about covers it.

[Richard Moore @richie_m]

@NorwichCityHelp @BBCNorfolk @BobRutler @CGoreham Not the most intuitive user experience

[Richard Moore @richie_m]

@NorwichCityHelp half time still no commentary. Bought a season audio pass. One and a half games into the new season, one and a half commentaries missed. @BBCNorfolk @BobRutler @CGoreham anything you can do. It’s so frustrating and it’s every year

[Richard Moore @richie_m]

@NorwichCityHelp @BBCNorfolk @BobRutler @CGoreham Third match in a row

[Richard Moore @richie_m]

@NorwichCityHelp @BBCNorfolk @BobRutler @CGoreham

[Darren Flaxman @FlaxmanDar96450]

#ncfc @NorwichCityHelp yet again no comms on the audio pass @NorwichCityFC

[Norwich City FC Supporter Relations @NorwichCityHelp]

@FlaxmanDar96450 @NorwichCityFC Hi Darren - we're aware of the issue and this has been escalated with our streaming provider. We're very sorry for the inconvenience caused.

[Ed Balls @edballs]

Hey @CGoreham - we’re missing you badly this afternoon..

[Richard Moore @richie_m]

@NorwichCityHelp No communication until near end of the game and I take it no compensation or make-good as usual?

[Richard Moore @richie_m]

@NorwichCityHelp WHERE’S THE COMMENTARY??? Audio of the crowd only with no individual describing what’s happening on the pitch which is relatively essential to this mode of consumption

[Richard Moore @richie_m]

@CGoreham Thanks Chris - it’s always a pain at points during the season and being far away makes it an even more frustrating 90mins than we’ve just seen. I end up getting a mate to play it down the phone. Not getting what we’ve paid for

[Richard Moore @richie_m]

@NorwichCityHelp is it someone’s job to check the audio stream works? @CGoreham we can’t hear your voice!!!

[Richard Moore @richie_m]

@NorwichCityHelp still no @BBCNorfolk commentary from @CGoreham and over 30mins gone

[Richard Moore @richie_m]

@NorwichCityHelp 15mins or so in, still no idea whas goon orn at carra roood. Bought a season audio pass - consistent as ever. No audio at all last week, this week there’s crowd noise but no @CGoreham

[Richard Moore @richie_m]

@NorwichCityHelp Also I bought a season pass, ended up on an illegal stream to listen to my dons after 1st half silence

[Richard Moore @richie_m]

@NorwichCityHelp audio pass bought, where is the service??

[Richard Moore @richie_m]

@NorwichCityHelp Well today there’s audio of the crowd but… no commentary

[Richard Moore @richie_m]

@NorwichCityHelp So how can I access the commentary today?????

[Richard Moore @richie_m]

@CGoreham any idea where the club stream is for out of towners?

[Richard Moore @richie_m]

@NorwichCityFC why is there no audio pass???