@BanquetRecords hello, I emailed you guys on Friday about a gig ticket order that I placed by error. Is there anyone I can speak to please? Or can you help? Thanks
@CurrysServices I was told I would then have to return back to the store to get credit. What a mess! I still haven’t had my gift card! Had no phone call &can’t speak to anyone. I’m now in my overdraft waiting for the £400!
You simply don’t care.Please help (3/3)
@CurrysServices Then I found out it was actually in the stores stock but if I wanted it, and I did as it was a present for that weekend, that I’d have to pay again!! I did pay again and told I’d only get my refund on gift card. I didn’t need a gift card, just money back. (2/3)
@CurrysServices I’ve had the worst customer service I’ve ever experienced. Last week I placed an order online, almost £400 taken, and email confirmation to collect from store.
Upon arrival, told it wasn’t in stock online, but I couldn’t have money back?! (1/3)
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@Vincenzo_White@shedseven@Ricktw1tter Agree, do the right thing for your fans. Otherwise you’re clearly in it for the money! Supported you since 94, do the decent thing fellas
@shedseven How can you not postponed this? This is so unfair on us fans that take our own and our families health seriously. This is so disappointing @shedseven you should be ashamed. In it for the money clearly! Will sadly never see you live again now.
@shedseven Hi I’m planning to see you guys, big fan and seen you many times. But way too risky to see you in London, I don’t want to risk my family getting covid. Surprised you’re still going ahead guys, reschedule and get all your fans there. If not can we get a refund? Seems very unfair
@O2Islington tweeted 3 times this week and asked for stage times for tonight's gig and didn't get one response. Shocking! Tut tut #disappointed#needanewsocialmediateam