@dfds_uk @praguepiers Hi Christian, we haven't moved at all since you sent that at 7.52am. Any idea what the hold up at passport control is? Thanks, Richard
@guardian "It would also be for recreational use: going shopping, etc, weekends away, and an annual trip to somewhere such as France or Scotland in the summer."
From where?
@EdinburghZoo Hi there, I totally understand. The only thing I'd say is that if there was one more member of staff at the gate to wave through members with cards it'd vastly reduce the queue, which is stressful with small children. Appreciate it's a busy week for you and thank for your reply.
@EdinburghZoo Hi, my family wanted to use the members' gate today but it was also being used by people signing up for membership, blocking up the whole line. Do you think you could have another person allowing those with membership cards to enter? Thanks, Richard