Rick Rosso

Customer Experience Evangelist; SVP Sales & Account Management @Concentrix

[Rick Rosso @RickRosso1]

@HubAirIceland very surprised how poor the experience has been to get updates on my delayed flight and connection miss from RDU to Stockholm. Contact center gives message that it can’t accept calls, 100+ in the chat queue then you get a canned response and a hangup. Help

[Rick Rosso @RickRosso1]

#HotDeals @LuisaPaixao Are there any promo codes I can use for my purchase? https://t.co/baeOdAHCfo via @HotDeals_dotcom https://t.co/TmpAti83fv

[Rick Rosso @RickRosso1]

@NateSilver538 MM mmmmm
Lion no mom mmm no

[Rick Rosso @RickRosso1]

@AmericanAir Happy to address on a dm

[Rick Rosso @RickRosso1]

@AmericanAir doomed flight 1779 to Key West poor operational support saga hits new low. Hope a full rca is done and corrective actions put in place. Shows a complete lack of coordination of this flight support by ground support in Charlotte and now in Key West. Still on taxi way

[Rick Rosso @RickRosso1]

@AmericanAir Seriously, just look at the record. Still not at gate, still no eta. People have been on this plane for a very long time for a 2 hour flight. Is svp of ops thinking this is handled as well as it could be?

[Rick Rosso @RickRosso1]

@DukeATHLETICS @CollegeGameDay JJ

[Concentrix PH @ConcentrixPH]

Photos from the welcoming party our awardees received once they landed in the island paradise. Concentrix President and CEO @CNXPresident, EVP for Global Operations and Delivery @ctwomey, EVP for Sales @RickRosso1, Country Leader @amitjagga1, and PH Execom welcomed our awardees🏖️

[Rick Rosso @RickRosso1]

@AmericanAir arrived in time from Philadelphia and trying to recover a jacket left on the plane. Already through customs, can you assist

[Concentrix India @ConcentrixIND]

Education belongs to all. And we never let that realization ebb. This week, @Concentrix awarded the Winnie Sun Scholarship to 25 underprivileged meritorious girl who defied all odds and carved their own path to success at our Gurugram office in the memory of our departed leader.

[Concentrix @Concentrix]

Wow! Just over a year as a public company and we're thrilled to score spot #557 our first time on the @FortuneMagazine list! Thank you to our staff & clients for your partnership & support in helping us lead the way in #tech & #digital #CX transformation. https://t.co/SO8iLEGIWC

[Comparably @Comparably]

@CNXPresident Congrats on @Concentrix being named on @Comparably’s Top 100 list for Best Company Culture in 2021, as rated by your employees. You’re also featured in @BusinessInsider #ComparablyAwards https://t.co/po5NOcDo8z https://t.co/x9ftm4tFZ3

[Comparably @Comparably]

@Concentrix @concentrixjobs @CNXPresident Congrats on being named #10 on @Comparably's Top 50 list for Best Global Company Culture in 2021, as rated by your employees. You’re also featured in @BusinessInsider #comparablyawards https://t.co/7U3WxlqZHQ

[Concentrix @Concentrix]

Happy International Women's day! 💜 Shoutout to all the incredible women at #Concentrix who continue to be bold and #ChooseToChallenge norms everyday. #IWD2021 #InternationalWomensDay

[Rick Rosso @RickRosso1]

We live and operate in a different world than we did 12 months ago. Excited to roll out a new and better way for staff to commute in the Philippines. Proud of our Team there that continues to find ways to raise the bar on great staff experience. #ConcentrixBus #EmbraceDifferent

[Concentrix PH @ConcentrixPH]

Concentrix goes full speed ahead to an exceptional, one-of-a-kind transport experience! Check out our fully-branded, fully-equipped buses transporting on-site staff safely to our offices! #EmbraceDifferent #ChampionedTogether

[Rick Rosso @RickRosso1]

@CNXPresident You are on your own on this one!!

[Rick Rosso @RickRosso1]

@CNN Thank you for bringing order back to air travel!! The old approach was very much taken advantage of and often created a poor travel experience for those traveling near these animals that were not service animals.

[Rick Rosso @RickRosso1]

A great milestone indeed for Concentrix and our dedicated staff. #CNXC is on the move.

[Concentrix @Concentrix]

We have been waiting to say this for a very long time now. 🙈 Concentrix is now a public company! Listed on @Nasdaq #CNXC #DifferentByDesign https://t.co/G6U2cwdWzA

[Concentrix @Concentrix]

Exciting times ahead! 🙌 #DifferentByDesign https://t.co/ih6DN5PplO