Rick Sobiesiak

User-experience researcher. Holistic-design thinker. Multidisciplinary collaborator.

[Rick Sobiesiak @ricks905]

The podcast "Your Undivided Attention" has been a favourite of mine for some time. Strongly recommended if you're interested in how tech impacts people, how disinformation impacts democracy, how societies are being polarized, etc.

https://t.co/EXKh7Uu8sc

[Rick Sobiesiak @ricks905]

Survey design needs the same attention to detail as user interface design. And it needs the same level of iteration and testing. Here's some guidance that helps: https://t.co/e6Ikrc7xsE

[Rick Sobiesiak @ricks905]

IBM OpenPages experience design blazes the trail at the Risk Markets Technology Awards by @arinbhowmick https://t.co/4J6IdkNLgQ

[Rick Sobiesiak @ricks905]

Looking for ideas on how to make research insights stick? Check out this article I co-authored with @omkar_c

https://t.co/Nov31Q8uu0

#ibmcanadalab #ibmdesign #userresearch #ethnography #roleplayresearch #enterprisedesignthinking

[Rick Sobiesiak @ricks905]

True design thinking is about much more than "innovation theater", as @karelvredenburg points out here: https://t.co/pPrRrVi9k8
It needs to be rooted in the user research basis of user-centered design. #designthinking #usercentereddesign

[Phil Gilbert @philgilbertsr]

Ugh. So true, Adam. Yes outcomes, and also focused on understanding the realities of a user’s situation. Design Thinking is about understanding humans in context, and prototyping alternative futures reflecting that knowledge... not about post-it’s or “vision diagrams.”

[Rick Sobiesiak @ricks905]

"The Case Against User Interface Consistency" by Jonathan Grudin. One of my all-time favorite articles. Still as relevant as when first published decades ago. Referenced it to a colleague today. https://t.co/DmLnW7A6c3

#usability #UserExperience #designthinking

[Rick Sobiesiak @ricks905]

Color in UI Design: A (Practical) Framework by @erikdkennedy https://t.co/bFD6n5g1I3 - As the title says, a practical take on using color, and it provides the basic definitions you need.

[Rick Sobiesiak @ricks905]

"Plan to learn — on well designed research plans" by Péter Balázs Polgár:
https://t.co/9l7ze8TJNW .
A key takeaway from this article: generate specific research questions in collaboration with stakeholders when embarking on qualitative research.

[Rick Sobiesiak @ricks905]

An insightful article on the UX / AI space:
A UX Lens on AI Model Accuracy and Precision by Michael Zuliani and Paul McInerney https://t.co/wnV5YOba3m
#ibmcanadalab #enterprisedesignthinking #aidesign

[Rick Sobiesiak @ricks905]

Imposter syndrome - I’ve definitely been there. Nice article by Josh Kimmell, a colleague in IBM Security: https://t.co/mYVtnKQWKr

[Rick Sobiesiak @ricks905]

Couldn’t agree more about the need for Apple to get its act together on UX. They’ve been stagnating at best. https://t.co/JXd7xjrUVW

[Rick Sobiesiak @ricks905]

A clear illustration of how to leverage the quantitative usability inspection method known as complexity analysis, by Gabriella Campagna: https://t.co/fKm1Um5rbu #designresearch #complexityanalysis #usability

[Rick Sobiesiak @ricks905]

UX metrics scorecards are a helpful way of basing ongoing conversations with stakeholders. This article scopes out some helpful approaches: https://t.co/5OuOzPwK9Z

[Rick Sobiesiak @ricks905]

NPS has been getting bad press because of how it's being abused. This article provides a balanced assessment of NPS, concluding: "When used as intended, not too harmful." https://t.co/M7JkSwl7tw

[Rick Sobiesiak @ricks905]

Despite reporting the distracting effect of touchscreens in cars, this article ends on an optimistic note: “Why touchscreens in cars don’t work” https://t.co/VR0OsmGwn8

[Rick Sobiesiak @ricks905]

What surprises to expect while conducting ethnographic (in context) studies, and how to embrace the unexpected: https://t.co/EUBunDZv2M
#ethnography #userresearch #humanfactors #UserExperience

[Rick Sobiesiak @ricks905]

A strategy for engaging a broader community of users for enterprise technology offerings: https://t.co/Ez3KFosuXz

[Rick Sobiesiak @ricks905]

“I don’t think the answer is to leave so-called ‘talented creatives’ to work away on their trade, not having to worry about stakeholders. Regardless of who does the design and how divinely inspired they are, it’s critical that design…” — https://t.co/TYgjzPAIJ9 #designthinking

[Rick Sobiesiak @ricks905]

Very much enjoyed co-presenting with @omkar_c today at #UXPA2018. A wonderful colleague to collaborate with, and a wiz at taking complex material and boiling it down to simple, effective messages.