Rigidas Software

A web/mobile development start-up committed to high standards and an even higher consumption of Skittles.

[Rigidas Software @rigidas]

@dazzlecostumes Everything seems fine here albeit a little slow.

[Rigidas Software @rigidas]

@dazzlecostumes Hi, we're trying to work out what happened, but should be back up now.

[Rigidas Software @rigidas]

You won't wake up Christmas morning to find a shiny new StockWise 2 under the tree, but we've come leaps and bounds in the last few weeks though, and it's shaping up really well - we can't wait to show you guys once it's ready to go. Happy Holidays!

[Rigidas Software @rigidas]

We've been told that the Linnworks API is back up and running, and we've tested it on our side. Everything looks good so you should be able to restart your apps and continue as normal. Enjoy the rest of your day!

[Rigidas Software @rigidas]

Linnworks API issues are affecting all 3rd party apps this morning. As soon as StockWise and epicklist are back up and running we'll let you know.

[Rigidas Software @rigidas]

Over the weekend we changed our DNS provider and all looked good from our end. We have however noticed a few reports of users not being able to login / raise support tickets.
If this has affected you, please reopen the ticket or raise any issues that we haven't replied to here.

[Rigidas Software @rigidas]

Hi guys, we're going to be making some more infrastructural changes this Sunday (16th Sep), so our services will undergo intermittent downtime throughout the day.

[Rigidas Software @rigidas]

Use epicklist or StockWise and still want to come to #LinnAcademy2018? We have a 50% code for all our users. Just drop us a message and we'll sort you out.

#LA2018

https://t.co/1yjduutU0U

[Rigidas Software @rigidas]

@DitMeister We are fully back online now and would like to apologise for the inconvenience caused.
We have sent out a full report by email to anyone subscribed to our mail to explain the issue in more detail, but it can also be found on our Facebook page here.
https://t.co/bXx4P70XNs

[Rigidas Software @rigidas]

epicklist and stockwise are currently down as we're having issues with our service provider. We're working with them to investigate and hope to have this up as soon as possible.

[Rigidas Software @rigidas]

@DitMeister Yes. Our service provider has acknowledged the issue and is working towards a fix.

[Rigidas Software @rigidas]

The issue has now been resolved. If you restart the app you shouldn't experience any more downtime. We apologise for the inconvenience.

[Rigidas Software @rigidas]

Hi guys, we're currently getting a few reports of epicklist not generating any picks through the bulk mode.
We can't reproduce this ourselves and are being generated my other users, but we'll continue to dig into this and report back when we have something.

[Rigidas Software @rigidas]

Hi everyone, Currency Tracker for Linnworks can now track 170 currencies, up from 34! It also updates faster now, hourly instead of daily. It’s a great app but we’d love to improve it and add more features. The app has potential, but we need your ideas, so please get in touch.

[Rigidas Software @rigidas]

We're fully up again now. If you notice any issues, please let us know as soon as possible.

[Rigidas Software @rigidas]

We're going to be making some back end upgrades to epicklist on Monday. Expected downtime is about 2 hours starting at 8am UTC.

[Rigidas Software @rigidas]

We have just been told that the connection issues have now been resolved. Please let us know if you experience any further issues this morning.

[Rigidas Software @rigidas]

Hi guys. We're having some issues with our server providers this morning, and some Rigidas apps may be unresponsive. We are doing our best to get them back up and running as quickly as possible.

[Rigidas Software @rigidas]

ePickList is back up and running again! If you're out picking this morning and have any feedback for us, please get in touch.

[Rigidas Software @rigidas]

We're currently experiencing some server issues that are effecting ePickList right now. As soon as they are resolved, we'll let you know!