@NordicTrack explain to me why I spent $7000 on treadmill that has broke twice in three months since we had it? I can’t even get decent #CustomerService I am regretting this purchase #CustomerExperience@onepeloton do you treat your customers this way?
@AmericanAir But why is it the passenger vs. the individual who paid for the ticket? If you pay for it, and the ticket does not get used it should go back to you, not the passenger.
@AmericanAir explain to me why a paying #AAdvantage member purchased a ticket for someone & now that someone cant travel. But you wont issue a refund/apply a travel credit to the member who PURCHASED the ticket. Only to the named individual on the ticket. #poorcustomerservice
How is #AI being used in #marketing & sales?
• Improve reach & efficiency of digital advertising 72%
• Identify the right accounts to target 66%
• Personalise the website in real-time 51%
#cmo#b2bmarketing#martech#salesleaders
via Raconteur; Salesforce/Demandbase
Is anyone else experiencing the poorest #CustomerService from @thisisADAY? They don’t process returns, I have not received any refund from the return I already sent back. And they sent me back one return already. Do not purchase anything from them. Zero #customersatisfaction
@USPSHelp I need help. I have a package that never arrived & b/c of the tracking there is nothing your customer service can do about it. #poorcustomerservice#poorservice