Rina Ladva

Helping Customers innovate, disrupt and maximise value... #viewsaremyown

[Rina Ladva @rinaladva]

@British_Airways I can’t hold of anyone on the holidays number.. I urgently need support to cancel@my sons flight as his passport has not arrived back. It’s so frustrating because I hold for ages and then it cuts off

[Rina Ladva @rinaladva]

@s_ordish @HM_Passport Peterborough

[Rina Ladva @rinaladva]

@HM_Passport please can someone get in touch we are flying on Monday 6th and my son’s passport is still showing documents waiting..been trying to call the office but can’t get through

[Rina Ladva @rinaladva]

@HM_Passport Will send again

[Rina Ladva @rinaladva]

@HM_Passport I have sent several DMs

[Rina Ladva @rinaladva]

@HM_Passport pls pls can you respond to my DM, can’t get through to your offices.. I am on hold for 30mins then get an automated message to leave my number

[Rina Ladva @rinaladva]

"Permission to Learn" https://t.co/k9aKPBPEro by @rinaladva

[Rina Ladva @rinaladva]

Congratulations to all the winners and finalists last night #UtilityWeekAwards2018

[Utility Week @UtilityWeek]

And it's a terrific win for @NorthumbrianH2O who receive winner's status for their ONCE - Our New Customer Experience project in the IT Initiative of the Year category #UWAwards18 #celebrateutilities #UtilityWeekAwards

[Microsoft @Microsoft]

The @Forbes list of #AmericasMostJUST Companies is out — and we’re #1. https://t.co/i7hzEHMJoU

[Rina Ladva @rinaladva]

Look forward to congratulating the winner of the first Microsoft sponsored award for Transformation tonight #UtilityWeekawards2018

[Microsoft Business UK @MSFTBusinessUK]

"In the UK, it's estimated #AI will drive 10% increase GDP by 2030" Microsoft UK CEO, @CindyRose, on why AI is one of the most significant economic opportunities of our time https://t.co/6WGVDR5EQw @UtilityWeek #uwcongress

[Utility Week @UtilityWeek]

First up is Cindy Rose, CEO of @MicrosoftUK She is talking about one of the “most exciting and profound technological advances of our time” - artificial intelligence. #uwcongress

[Microsoft Business UK @MSFTBusinessUK]

How equipping your teams with #SurfaceGo can help to improve customer engagements and streamline your operations. Download the guide https://t.co/yt1ANxt8q0
@UtilityWeek #uwcongress

[Utility Week @UtilityWeek]

Sarah Bentley, chief customer officer at @stwater : “I passionately believe that innovation creates the space for us to move up.” #uwcongress

[Rina Ladva @rinaladva]

Innovation for your most important workers...

[Microsoft Business UK @MSFTBusinessUK]

Help #FirstlineWorkers be better connected to experts across your business, helping them to more efficiently solve problems, while still being hands-on. Learn more https://t.co/rXzgXbSJqM @UtilityWeek #uwcongress #FrontlineWorkers

[WRc Group @WRcGroup]

Informative first session & panel debate with @eonenergyuk @PennonGroup @SSE @BristolWater - well hosted by @UtilityWeek #uwcongress

[Utility Week @UtilityWeek]

Chief executive of @eonenergyuk Michael Lewis says it is critical we get the energy price cap right. Eon opposed the cap but "parliament has spoken". Lewis suggests three important things Ofgem needs to consider: wholesale costs, operating costs and head room. #uwcongress

[Microsoft Business UK @MSFTBusinessUK]

Microsoft has partnered with @UtilityWeek, at #uwcongress, to talk about how we are empowering #Utilities businesses to achieve more in the age of the 4th industrial revolution. Learn more https://t.co/PzKa0SF2N9

[Utility Week @UtilityWeek]

“It is fundamental that you understand customer behaviour and how technology is used.” Michael Lewis, Chief executive of @eonenergyuk speaking about the future of energy for customers. #uwcongress