@Kathypent1967 Hi Kathleen. Thanks for bringing this to our attention. It's crucial that your Ring devices detect motion according to your settings. This is vital to the overall experience when protecting your home with Ring. Please send us a DM, and we can better help you from there. https://t.co/rcPPXVVXhi
@born2bepink@born2bepink Hello Michelle, Thanks for reaching out, The Battery Video Doorbell Pro has the same dimensions as the Ring Video Doorbell 3 - https://t.co/2EO57df9cA
@Michey_Moo Hello M, Thank you for bringing this to our attention, Please send us a DM, so we can gather some more information and see what's going on, Thank you.
@maxwell040824 Hi Mel. We want to ensure your Ring is operating properly to help you keep an eye on your home. We'd like to take a closer look at this with you. Please send us a DM with more details regarding your experience, and we can continue from there. We're here to help. https://t.co/rcPPXVVXhi
@alisonmc1621 Hi Alison. Thanks for bringing this to our attention. We're here to help. To get started, could you send us a DM with a screenshot of the Device Health page in the Ring app for the device that you are experiencing this with? We look forward to hearing back from you. https://t.co/rcPPXVVXhi
@WarrenSargent Hello, Warren. Being able to subscribe is important to being able to review later what's been happening around your home. Can you please send us a DM letting us know more about what's happening when you try to subscribe?
@wxpthx Hello Rosie. Ensuring your refund is processed correctly and in a timely manner is critical. We are happy to help. Please send us a private message with more details. We look forward to assisting you further.
@DaveChunk I'd recommend setting up a motion schedule it gives you more control over when your device detects activity. Here's a helpful guide that walks you through the steps. https://t.co/WfzBCBv4U7
@EroksporUK We notice you're still posting on the public forum. We're more than happy to help you please send us a direct message and continue the conversation there, so we can assist you properly.
@EroksporUK We're unable to assist you unless you remain in the direct message conversation with us. Please stay in the DM so we can help resolve your issue.