RingCentral

Global leader in AI–powered customer engagement ✨

For support, please visit @ringcentralcare.

[RingCentral @RingCentral]

The next evolution of autonomous #AIAgents is here: Meet AIR Pro 👋

AIR Pro (AI Representative) is a voice-first, omnichannel #AIAgent platform that automates interactions, streamlines operations, and drives measurable outcomes.

See it in action: https://t.co/lr5UIgVdGZ.

[RingCentral @RingCentral]

RingCentral is the official Agentic AI Powered Voice Platform for fan engagement of the Golden State @warriors! 🏀

Together, we’ll work to elevate the fan experience, from ticket inquiries to game-day questions and ongoing engagement.

#DubNation

[RingCentral @RingCentral]

Voice is central to the next wave of AI innovation, and RingCentral is leading the way.

With our leadership in voice for 20+ years, we're turning business conversations into better outcomes with humans and AI working together.

See our Q3 2026 results: https://t.co/YAbQSuXpkQ.

[Shelly Kramer @ShellyKramer]

From Cloud Comms to AI-First: @RingCentral's Voice-Powered Transformation. In this episode, #RingCentral's John Finch and I explore agentic voice AI, why voice is the #CX moat, and a look at what's ahead. #ageofAI, #voiceAI #cx, https://t.co/HOHrVsUPbT

[RingCentral @RingCentral]

The Pest Rangers built their business on 5-star reviews ⭐

When gaps in their customer conversations started threatening that, RingCentral AI Conversation Expert gave them the visibility to fix it and boost recurring revenue by 35%: https://t.co/yhKHNKUIxM.

[RingCentral @RingCentral]

@NBA Basketball is BACK, and we’ve got four teams to cheer for this season! 🏀

Wishing the best of luck to our customers @warriors, @chicagobulls, @DetroitPistons, and @OrlandoMagic.

Nothing but net from here!

[RingCentral @RingCentral]

Your AI workflows might be missing your best data input: actual customer conversations.

RingCentral's plugin for @ChatGPT and MCP connectors for @claudeai bring that data into LLMs your team already uses, so you can make more informed decisions: https://t.co/zD0dFTWDHM.

[RingCentral @RingCentral]

Scheduling appointments over the phone keeps front desks tied up.

AI Receptionist connects with @Calendly to handle booking, rescheduling, and cancellations in real time.

Less back-and-forth. More time for what matters: https://t.co/1jukCneuPq.

[RingCentral @RingCentral]

Wondering which customers still need a follow-up? Now with RingCentral and @claudeai for Small Business, businesses can search the conversations happening across their organization and quickly find the info they need to take action.

Analyst @ShellyKramer on why this matters ⬇️

[RingCentral @RingCentral]

15,000+ calls a year come into the @SusanGKomen Breast Cancer Care Helpline. Each call is a person looking for answers or support.

We’re honored to provide the communications platform that makes that possible. 💗

Read more: https://t.co/M9ZfUPMdIx.

[RingCentral @RingCentral]

When call volumes spike and #contactcenter systems can't keep up, agents burn out fast, and CSAT takes a hit.

#AI is helping #CX teams break that cycle ⬇️

[RingCentral @RingCentral]

Manual #workforcemanagement eats up hours that #contactcenter leaders could be putting toward strategy.

Automation takes that admin work off their plate.

Here's what any automated #WFM solution should bring to the table ⬇️

[RingCentral @RingCentral]

#Contactcenter supervisors are getting 25 hours a week back from #AI.

@Metrigy Principal Analyst and CEO @RGareiss explores how those hours are adding up to real impact for #CX teams. 📈

[RingCentral @RingCentral]

#AI can pick up on a shift in customer sentiment while the conversation is still happening, giving #CX teams time to act before a small issue escalates into a bigger problem. 📈

How it helps support teams stay proactive:

[RingCentral @RingCentral]

Urgent mental health needs don’t follow a traditional 9–5.

Whether a patient calls at 2 a.m. or 2 p.m., Axis Integrated Mental Health is there to respond. AIR Pro helps make that round-the-clock availability possible:
https://t.co/X23zrGLisf.

[RingCentral @RingCentral]

Most outbound strategies end with hoping a customer calls you back.

AIR Pro changes that with #AIagents that reach out proactively the moment it's relevant, carrying full customer context and handling every interaction from start to finish: https://t.co/mgCrVH6t1k.

[RingCentral @RingCentral]

#AI is rewriting the #contactcenter agent's role ✍️

Jeff Canter, RingCentral's Chief Customer Officer, breaks down what that job actually becomes when AI handles the routine and human agents can step into the complex calls where their unique skills are needed.

[RingCentral @RingCentral]

Real-time agent coaching can make the difference between a good customer call and a great one.

RingCX's Supervisor Dashboard gives #CX leaders the visibility to monitor interactions and step in to provide guidance when it matters most: https://t.co/kmTFvclQYO.

[RingCentral @RingCentral]

AI transformation starts with the humans behind it.

Episode 3 of AI Changemakers is live — featuring Scarlet Wheeler, Jessica Carstens, and Brandon Mulnix. Three industries. Three real challenges.

Read their stories: https://t.co/h6C7XlaZG3.

[RingCentral @RingCentral]

82% of all #customerservice interactions occur via voice, either as the first touch or as the escalation point.

Consumers are more willing to talk to an AI voice agent than you'd think.

@RGareiss explains why #voiceAI is where #CX investment is heading.

[RingCentral @RingCentral]

The most impactful #customerexperiences of the future will be built on #AIagents and humans working together.

RingCX brings both into one place to make that possible: https://t.co/9amAec1Q2W.