@RealKingRammus@drewlevin Thanks for flagging. This led us to catch an error in our system that affected this account, as well as a couple others which we've also addressed. All of the reported IDs have now been unblocked and returned.
We are so sorry to hear you experienced this completely unacceptable behavior. Our systems are constantly learning and unfortunately, don't always get it right - but reports like yours help them improve. We took a look and we've now penalized this player in accordance with our policies. Thank you for helping keep the community safe!
@Wender9Matheus Hey there, Matheus!
Thanks for letting us know about that, could you please provide me with the ticket number, so that I can check it out? (In case you still haven't received a reply).
-Cliche
@Yiitzer34334298 Hello there,
Paopufruit here!
Please contact us on the link bellow, so that we can try to help you out with the log in error:
https://t.co/KQBBGsqGxe
@BuggoVAL Hello there,
Paopufruit here!
Please contact us on the link bellow, so that we can try to help you out with this high ping issue:
https://t.co/KQBBGsqGxe
@redrayquaza Hello there,
Paopufruit here!
Please contact us on the link bellow, so that we can try to help you out with the account recovery:
https://t.co/KQBBGsqGxe
@cubefreak007 Hey there,
Since that's frequently happening, feel free to contact us via ticket so we can help you out. Generally speaking, reinstalling Vanguard might help resolving the error.
- radb3x
@Ewiick_ Hello there,
Please contact us on the link bellow, so that we can try to help you out with the Vanguard error:
https://t.co/KQBBGsqGxe
Paopufruit,
@Shoriegetton Hey there,
Please submit another appeal since that message isn't correct for the penalty you have. Also just to confirm simply typing "gg ez" once isn't a ground for a restriction. Thank you for the understanding!
- radb3x
@HoIolive4Life Hey there!
Thank you for tagging us!
The Sivir art piece is amazingly well done, so if you need the 1 RP, feel free to let our Blitz help you out - https://t.co/MN3EkZHvMR
Keep the good work, you have great potential there!
-Mecho
@sun10shi Hey there,
Please make sure to turn off any active VPNs and try a different browser to access the page. You can also use your phone with mobile data as an option to log in.
- radb3x
@Phocused Hello there,
Paopufruit here!
Please contact us on the link bellow, so that we can help you out with the Worlds Bundle which you ordered:
https://t.co/KQBBGsqGxe
@traach04 Hello there,
Paopufruit here!
Please contact us on the link bellow, so that we can try to help you out with the connection issue:
https://t.co/KQBBGsqGxe
@Cyann3vil Hello, Cyann3vil! Seems like the client has encountered some technical difficulties. Try reinstalling Vanguard and to whitelist the game following this link: https://t.co/OgNRTPGHgv . If this doesn't help, please reach out to us here: https://t.co/RT1t3vYVfE - Zuzie
@samerkamel93 Heya, samerkamel93!
You're welcome - we're always happy to help, glad to see you were able to sort it out and get your account recovered.
Cheers,
-Cliche
@chloedy23 Hey there, chloe!
Thanks a bunch for the screenshot and for bringing the VAN 185 error to our attention. In order for us to help you sort it out so you no longer get locked out of queue, please submit a ticket:
https://t.co/8X0sgXaKFu
-Cliche
@Pun466404016540 Hello there,
Paopufruit here!
Please contact us on the link bellow, so that we can try to help you out with the account recovery:
https://t.co/KQBBGsqGxe
@ayanahmed2003 Hey,
Here's the support page: https://t.co/2kvEvyN5j1
Our tech team will be happy to support you with fixing this and getting you back to playing without disconnections!
~Light