Repair in Progress

rants & experiences from the Fruit Stand. views & opinions are mine. you can’t have them.

[Repair in Progress @ripGSX]

@DepotDisaster Don’t worry, we’ll have new uniforms by the end of 2024 🙃

[Repair in Progress @ripGSX]

@drbreadpitt This panel inspired the very first prompt I gave Dall•E when I first got access and I was surprised, but thrilled, with the results

[Repair in Progress @ripGSX]

@DepotDisaster Talk App is the worst app I’ve ever used

[Repair in Progress @ripGSX]

It only took four hours and fourteen minutes to activate my iPhone 14. eSIM is the future!

[Repair in Progress @ripGSX]

Still don’t have service on this phone, but Dynamic Island is kinda cute

[Repair in Progress @ripGSX]

@FlaggedForDepot @enrichinglivez What does launch look like for you as an Admin?

[Repair in Progress @ripGSX]

depot

[Repair in Progress @ripGSX]

@FlaggedForDepot Antithetically, one time during Express Storefront, our cleaning crew didn’t show up for over an hour and we stayed closed until they did. It was glorious.

[Repair in Progress @ripGSX]

@resistance1982 @FlaggedForDepot In my experience, folks like you are the exception, not the rule. Far more often, appts booked by Support Advisors come in with wildly inaccurate expectations of scope, price, and TAT that need to be reset during the appt. So thank you for your service, more like you plz 🙏

[Repair in Progress @ripGSX]

@FlaggedForDepot Apple may have thought of that if they actually thought about it instead of just panic-buying four to five hundred Keurig machines in hopes of shushing union talks lol

[Repair in Progress @ripGSX]

2) What are qualities that your colleagues on the Admin team have (or you *wish* they had) that make them good teammates, productive, and overall not a drag to work with?

Looking for literally any advice y’all have. Thanks in advance!

[Repair in Progress @ripGSX]

I recently accepted an Admin position. I’d love any advice, tips, or workflows from any of y’all that have been in this role for a while and/or work closely with the Admin team. The two biggest things I’m looking for input on:

[Repair in Progress @ripGSX]

1) Automation and workflows. Repair Central does not really lend itself to automation, and the version of TextExpander backstage Macs have came out in 2014, but a lot of the tasks are repetitive and I’d love to create some macros to make them more efficient.

[Repair in Progress @ripGSX]

You know it’s a good day when

[Repair in Progress @ripGSX]

@ExpertlyFR Our managers couldn’t take an appointment for the life of them. But Leads and Lead Geniuses are taking appointments when we get busy.

[Repair in Progress @ripGSX]

@SnazzyQ plz no

[Repair in Progress @ripGSX]

@MyEAPisBetter @FlaggedForDepot Repair Central should get an update where whenever you record an inbound call or in-person contact for a customer checking the status of their repair, it bumps them back down to the bottom of the list.

[Repair in Progress @ripGSX]

not just airpod pros either, people are coming in with first- second- and third-gen airpods claiming they heard there’s a “recall”

[Repair in Progress @ripGSX]

dear apple plz pull tiktok from the App Store I can’t deal with this surge of AirPods appointments