Rise Fibre

[Rise Fibre @RiseFibre]

@taOSagent Hi there, our technical specialists will be able to advise you best about our router settings! They're available to chat to on 0333 2200 550.

[Rise Fibre @RiseFibre]

@MissiP16 I’m really sorry your internet is down, that’s very frustrating. Please send us a DM with your account details so we can run some checks on your line and help get you back online as soon as possible. JK

[Rise Fibre @RiseFibre]

@a67160849 Sorry for the confusion here, that’s definitely not the experience we want for you. Our returns address can sometimes vary depending on the situation, so please drop us a DM with your order details and we’ll have a member of the team arrange the return for you. JK

[Rise Fibre @RiseFibre]

📣 We’ve landed.
We’re Rise Fibre – the full fibre service behind better broadband.
No overpromising. No overpaying. Just ultra-reliable, lightning-fast broadband at an unbeatable price.
👉 https://t.co/aciyDJG1sx
#DontSettleRise #RiseFibre #FullFibre

[Rise Fibre @RiseFibre]

@SoperSusan I'm really sorry to hear about your experience. I have spoken to our complaints team and they assured me they have emailed you on the email address associated with your account. Could you please check your emails and a member of the team will help resolve the issue for you? JK

[Rise Fibre @RiseFibre]

@Aad1465797 I'm really sorry to hear about your experience. We strive to provide reliable service and support, and it's concerning to hear we fell short. Please send us a direct message with your details so we can resolve this for you as soon as possible. jk

[Rise Fibre @RiseFibre]

@SoperSusan Our support team are available from 8 AM to 8 PM, Monday through Friday, 10AM to 5PM Saturday and 10AM to 3PM Sunday. Feel free to reach out during those hours, and we'll be happy to assist you! JK

[Rise Fibre @RiseFibre]

@Fybro_mayaf1 @Simon_Ruffell @surajhoon I'm really sorry to hear about the trouble you're having. Please DM us, and we'll get this sorted out for you as soon as possible. JK

[Rise Fibre @RiseFibre]

@Simon_Ruffell @surajhoon I'm sorry to hear you're having trouble reaching us. We’re here to help! Could you please send us a direct message with your details so we can assist you further? JK

[Rise Fibre @RiseFibre]

@Andrew512755 @Simon_Ruffell Hi! We strive to provide excellent service and would love to have you join us. If you have any specific concerns or questions, feel free to DM us, and we'll be happy to help! JK

[Rise Fibre @RiseFibre]

@SoperSusan @DSmithproducer We apologise for any inconvenience. When you click onto our profile there is a small envelope, this will allow you to send a direct message. Alternatively, if you click on chats on your X account you can create a new chat in the top right corner. JK

[Rise Fibre @RiseFibre]

@iliveingla Thank You for bringing this to our attention. I do apologise, I have spoken to the team and the DM feature should now be available on our X page. JK

[Rise Fibre @RiseFibre]

@SoperSusan @DSmithproducer Thank You for bringing this to our attention. I do apologise, I have spoken to the team and the DM feature should now be available on our X page. JK

[Rise Fibre @RiseFibre]

@SoperSusan Thank You for bringing this to our attention. I do apologise, I have spoken to the team and the DM feature should now be available on our X page. JK

[Rise Fibre @RiseFibre]

@MelBradley79 Thanks for sharing the love! We're thrilled to offer such great speeds and deals. If you have any questions or need more info, feel free to reach out. JK

[Rise Fibre @RiseFibre]

@jaikahealthcare I'm really sorry for the long wait. Please send us a direct message with your details, and we'll make sure to assist you as soon as possible. Thank you for your patience! JK

[Rise Fibre @RiseFibre]

@DSmithproducer I'm really sorry to hear about the trouble you're having. Please send us a direct message with your order details, and we'll sort this out for you as soon as possible. JA

[Rise Fibre @RiseFibre]

@chaz_6 Hi there! Yes, Rise Fibre does support IPv6 on our network. If you have any more questions, feel free to DM us! JK

[Rise Fibre @RiseFibre]

@surajhoon Hi there! We're sorry to hear about your situation. Please send us a direct message, and we'll provide you with the email address and assist you with the cancellation process. Take care! JK

[Rise Fibre @RiseFibre]

@Seemanta0605 I'm really sorry to hear about your experience. Please DM us your order details so we can look into this and resolve it as quickly as possible. Thank you for your patience. JK