rishabAG

[rishabAG @rishabagrawal]

@MoHFW_INDIA @jagograhakjago Grievance Number: 2808803
i got vaccinated on 4th may 2021 but still COWIN app is not updated // and now i cant get my 2nd dose as 1st is not updated. i need to travel for my job but cant without vaccination. did several complaints but no actions.

[rishabAG @rishabagrawal]

The managing team at EF. I have a service request registered from more than a month. Registered multiple complaints since, yet no one has shown up.
We are now compelled to change the purifier, seeking help.
@EurekaForbes @aquaguardmd @pratikpota @adventintl

[rishabAG @rishabagrawal]

@SharafDG still no update…. Complain number 5171436 since 10th June we are calling for a repair of a fridge bought 6 months back. And they are not even responding. Calls made in 10, 15, 25, 27 th june. Everytime the complain is escalated but no one comes to repair

[rishabAG @rishabagrawal]

@SharafDG talking to call centre for 25+ minutes… still only sorry and will respond asap… and when this asap will come no one knows

[rishabAG @rishabagrawal]

@SharafDG pathetic people and pathetic service. Will never buy items from them again

[rishabAG @rishabagrawal]

@SharafDG Complain number 5171436 since 10th June we are calling for a repairing fridge bought 6 months back. And they are not even responding. Calls made in 10, 15, 25, 27 th june. Everytime the complain is escalated but no one comes to repair

[rishabAG @rishabagrawal]

Day 2 @EurekaForbes … after writing on Twitter still no one has contacted me for repair of my purifier..

[rishabAG @rishabagrawal]

@EurekaForbes It’s already been 11 hours and your concerned team hasn’t contacted me. While buying mineral water is burning a hole in my pocket. Scratching my head as to why I invested in such a pointless machine.

[rishabAG @rishabagrawal]

I have realised, that if my water Purifier is broken. It’s pointless to call @EurekaForbes customr care, all they will just waste time and effort, best is to right straight away On Twitter. atleast complain would resolve complain no. 2021322985 date 14.06.21 escalation 0113758610

[rishabAG @rishabagrawal]

Not 1 year Less than 6 months I must say.. last I tweeted was In January. By @EurekaForbes grace atleast my Twitter account is coming to some use..

[rishabAG @rishabagrawal]

And this is my second time in less than a year that I have to put @EurekaForbes service issue on tweeter.. even when my product is still in 1 year warranty period and service contract

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[rishabAG @rishabagrawal]

@EurekaForbes Still no one is calling me from the service team to ask my worries and resolve my issues...

[rishabAG @rishabagrawal]

I am really upset with service of @EurekaForbes.Since 1 week they are 24 hours. But no resolution.

They have escalated my service request twicw but still nothing has happened.
Below is the service request number

1- 2019364610 2 - 0112070387 3 - 0112104795

[rishabAG @rishabagrawal]

@EurekaForbes Thank you for your enquiry on 9-1-2021 for Dr. Aquaguard Your nearest Sales Specialists mobile number is 09414242417. Regards, Eureka Forbes team.

[rishabAG @rishabagrawal]

@EurekaForbes On the contrary I just requested for a new purifier 15 min back and I got the call as well as the number of you sales rep for further discussion. As well as he is ready to come at my place to show me a demo of your product.

[rishabAG @rishabagrawal]

@EurekaForbes Dear team it's 14 hours since our last communication and it's already 10.15 am now, I feel every office starts working by this time. Still no action from your side. @MarzinShroff Sir I request you to please look into the systems you have created