Rishabh rajput

[Rishabh rajput @rishabhrajput84]

After multiple followups, 1+ could only offer 20% discount for a known manufacturing/display defect that deserves free replacement.
This is unacceptable. I will now be moving forward with legal action in consumer court.
#OnePlus #ConsumerRights #OnePlusGreenLine @onepluscareIN

[Rishabh rajput @rishabhrajput84]

@OnePlus_IN @OnePlus_Support
Didn't expect that behaviour from 1+. Got green line on screen when visited center was denying first then claimed that screen damage but no one could see that until zoom to 10-20x and scratches from nails by their staff then also just minor scratch.

[Rishabh rajput @rishabhrajput84]

@onepluscareIN @onepluscareIN Today oneplus representative reached out to me that they can't help with resolution other than that but wanted me to not proceed with escalation or legal rights? This is what I was expecting with this type of irresponsible company n management.
#Oneplusfraud

[Rishabh rajput @rishabhrajput84]

After multiple followups, 1+ could only offer 20% discount for a known manufacturing/display defect that deserves free replacement.
This is unacceptable. I will now be moving forward with legal action in consumer court.
#OnePlus #ConsumerRights #OnePlusGreenLine @onepluscareIN

[Rishabh rajput @rishabhrajput84]

@OnePlus_IN @OnePlus_Support
Didn't expect that behaviour from 1+. Got green line on screen when visited center was denying first then claimed that screen damage but no one could see that until zoom to 10-20x and scratches from nails by their staff then also just minor scratch.

[Rishabh rajput @rishabhrajput84]

@onepluscareIN @onepluscareIN that is fine but I'll take my complaint back only after getting my screen replacement, aonif it gets replaced before any action from legal entities, then it is fine to me. Or else will move forward with legal compliances

[Rishabh rajput @rishabhrajput84]

@onepluscareIN @onepluscareIN @OnePlus_IN Hi I would also like to let you know that I have raised the concern to consumer rights after waiting for more than 2 weeks and conversation that leads to no result but frustration. I waited for your resolution then had to take this call.

[Rishabh rajput @rishabhrajput84]

@onepluscareIN @onepluscareIN but you are doing the same from last 2 weeks and instead of resolution just gave extra 10% off but that deserves full replacement as it is your manufacturing defect. So if it is not getting replaced then only legal channel can support to get my rights
#OneplusFraud

[Rishabh rajput @rishabhrajput84]

@onepluscareIN I would urge everyone to not buy products from @onepluscareIN @OnePlus_IN as it is clearly the fraud and mental trauma. I'm anyway going for consumer court and also escalate this matter on every social medial platform and LinkedIn to know every user aware
@jagograhakjago

[Rishabh rajput @rishabhrajput84]

@onepluscareIN @onepluscareIN Seriously you guys are giving me 20% off as a resolution for your phones manufacturing defect.
Now I have left with no other options than legal action.
@jagograhakjago

[Rishabh rajput @rishabhrajput84]

@OnePlus_IN @OnePlus_Support
Didn't expect that behaviour from 1+. Got green line on screen when visited center was denying first then claimed that screen damage but no one could see that until zoom to 10-20x and scratches from nails by their staff then also just minor scratch.

[Rishabh rajput @rishabhrajput84]

@onepluscareIN @onepluscareIN Got this response and it clearly shows that you guys have some policy to call and you were counting so just called and disconnected in 5 sec then 2 missed calls of 2 rings and then just closed the case.
@jagograhakjago
#ConsumerRights
#OnePlueFraud

[Rishabh rajput @rishabhrajput84]

@onepluscareIN @onepluscareIN I don't know what is happening here you are saying that we have replied or what it's been more than 5 days i visited your care and still no resolution,even no proper communication and call. Just a single ring call to keep prove and if received no one is talking.

[Rishabh rajput @rishabhrajput84]

@onepluscareIN No I have not received the call or dm anything yet. Why are you guys giving this much execuses. Even the number you guys are calling from can't have facility have call back.

[Rishabh rajput @rishabhrajput84]

@onepluscareIN It's been more than 48 hours and am waiting for your call. Now it seems to be confirmed that I'll not get proper response @onepluscareIN IDK how this fraud is going on and how much customer will suffer for company's manufacturing defect

[Rishabh rajput @rishabhrajput84]

@onepluscareIN @onepluscareIN it is not getting addressed and just you are copying pasting the messages. You are giving me updates for the incident that I've already raised the concern. You guys are just copying pasting the messages instead of looking into it.

#OneplusFraud
#ConsumerRights

[Rishabh rajput @rishabhrajput84]

@onepluscareIN I checked the DM, and it's almost 24 hours or more but no calls and no response. So you are just responding in dm to close the case

[Rishabh rajput @rishabhrajput84]

@onepluscareIN According to your dm I was supposed to receive a call and I did but no one was saying anything on other side and then cut the call. And no call back and anything. Clearly seems intentional just to close the case.
@onepluscareIN
#Fraud #ConsumerRights

[Rishabh rajput @rishabhrajput84]

@onepluscareIN I have given every reason above with photos and still these guys are giving same in dm. We all know this is the existing screen issue everywhere and just giving excuses for don't have to replace. I would request @onepluscareIN either don't sell phone or give service, not execuse

[Rishabh rajput @rishabhrajput84]

@onepluscareIN can we expect any response from you or just message for dm and that's it no response then....

[Rishabh rajput @rishabhrajput84]

According to your representative this is the damaged that's why it can't be replaced and this photo has been taken on 3x and just for information this is visible this much even after multiple scratches from her from her nails.
#oneolus #poorservice #ConsumerRights

[Rishabh rajput @rishabhrajput84]

@onepluscareIN Messaged everything with details