@Brsk_uk looks like there is an outage, but your status page says that everything is ok? Looks like even the account page on the website is down! What is happening?
@colintjarvis Was a fantastic presentation. Presenting fine tuning as a complement rather than alternative to prompt engineering and placing them on a selection matrix was a great framing.
@TSB Why make customers wait 30+ mins on a phone queue only to tell them that there is a known issue with internal money transfers? This should be in the capital letters on the homepage and message on IVR! I spent 60+ mins this morning dealing with this rather than with family
@TSB I have been trying to get in touch with someone about my cc transactions and each time in the last 3 days, I am put in a telephony queue only auto disconnected after 30 mins. Filling in online complaint form has been useless! Have wasted 90 mins so far this week.