RISHI KRISHNA

[RISHI KRISHNA @rishikrishnago]

@OlaElectric @bhash

Following up on this complaint. I have still not received any response or meaningful update regarding my vehicle.

It has been more than 2 months since booking, with registration still showing “in progress”.

Requesting the concerned team to please review my case and provide a clear update on the delivery status and resolution.

Order ID: OET-513040822070726-ABQ597

[RISHI KRISHNA @rishikrishnago]

🚨 Ola Electric – Where Is My Vehicle? | Order ID: OET-513040822070726-ABQ597
I booked my Ola Electric vehicle on 8th July, and at the time of booking I was given an estimated delivery date of 10th July.
Today, it has been more than 2 months, and I am still waiting for my vehicle.
Order ID: OET-513040822070726-ABQ597
My experience so far:
❌ No vehicle delivered
❌ No confirmed delivery date
❌ No proper delivery update
❌ No callback from customer support
❌ Registration showing “in progress” since 8th July
I have written multiple emails to Ola regarding this issue and followed up repeatedly. Every time I contact customer support, I reach an IVR and am told that someone will call me back. Nobody calls back and I receive no meaningful update.
I was told that the registration process would take around 2 days, but it has been showing “in progress” for more than two months.
I have also raised a complaint through the National Consumer Helpline (NCH), but the issue remains unresolved.
Because of this delay, I am spending approximately ₹2,000 every day on commuting.
I also purchased insurance at a higher premium because I was informed that taking insurance from outside could result in a delay in delivery.
I have tried to cancel the booking multiple times, but the system shows a ₹30,000 deduction/penalty, stating that my registration is in progress.
@OlaElectric, I need clear answers:
🔹 What is the actual status of my vehicle?
🔹 Why has registration been pending since 8th July?
🔹 When exactly will my vehicle be delivered?
🔹 Why is ₹30,000 being deducted if I cancel?
🔹 What resolution will you provide for the additional commuting expenses caused by this delay?
🔹 Why have my multiple emails and support requests not received a proper response?
I have tried customer support, multiple emails and the NCH route. I have been patient for more than two months, but I still don't have a clear answer.
A customer who has paid for a product deserves transparency, timely communication and accountability.
I hope this post reaches the concerned Ola Electric management and customer-service team and that someone finally takes ownership of this issue.
#OlaElectric #Ola #OlaS1 #CustomerService #ConsumerRights #ConsumerComplaint #DeliveryDelay #NCH #ElectricVehicle #CustomerExperience #OlaElectricIndia

[Mohandas Menon @mohanstatsman]

A Kerala Tourism initiative! 😃