Rishi Kumar

Fintech guy | Ex-Paytm | IMT Ghaziabad solving a problem, each day

[Rishi Kumar @rishikumar05]

@GodrejProp urgent escalation regarding Godrej parkshire bangalore , no support from CSM Sushmitha and charging me 54k penalty without my fault , need some senior to connect @jagograhakjago @narendramodi

[Rishi Kumar @rishikumar05]

3 repairs in 11 months for a premium Sony WH-1000XM5 headset. Sound quality continues to deteriorate, yet Sony refuses replacement and blames the customer. poor customer service experience and unacceptable resolution - need replacement @sony_india @jagograhakjago @PMOIndia

[Rishi Kumar @rishikumar05]

@AmazonHelp I have followed up with ambrane mutliple times but no response , hence reached out to platform . Your team also committed return on recorded line , sharing screenshot of emails to ambrane @AmazonHelp @jagograhakjago

[Rishi Kumar @rishikumar05]

@AmazonIN Following up on my Order ID 5946 for 3 MONTHS and still no solution. Last update was that refund would be processed immediately
executive Ashish was also extremely rude and hung up on call Need immediate refund and resolution/@jagograhakjago @PMOIndia

[Rishi Kumar @rishikumar05]

@AmazonHelp Already done @AmazonHelp , no.updateyet // @jaagograhakjago @PMOIndia

[Rishi Kumar @rishikumar05]

@amazonIN Following up on my Order ID- 5946 for 3 MONTHS and still no refund. Last update was that refund would be processed immediately — still nothing -
executive Ashish was also extremely rude and hung up on the call //@jagograhakjago @narendramodi

[Rishi Kumar @rishikumar05]

@AmazonHelp Still awaiting @amazonIN // @jagograhakjago pls help me file complain @PMOIndia to assist too against this harassment by Amazon

[Rishi Kumar @rishikumar05]

@amazonIN pathetic service by your team . After multiple follow ups for pick up and refund , I am not getting my money back . I was told yesterday finally 9th feb will get my money . All calls recorded - 405-0309243-1781108 . Need my money back today @jagograhakjago

[Rishi Kumar @rishikumar05]

@AmazonHelp Already shared . Pls give my money back as promised by your team on recorded calls @amazonIN @jagograhakjago @PMOIndia

[Rishi Kumar @rishikumar05]

@AmazonHelp No reply and solution yet from your end yet . Waiting for a solution @jagograhakjago @PMOIndia pls help , money still stuck with Amazon

[Rishi Kumar @rishikumar05]

@AmazonHelp No solution revived yet @jagograhakjago request to pls intervene and pathetic customer service by @amazonIN @AmazonNews_IN @PMOIndia

[Rishi Kumar @rishikumar05]

@AmazonHelp Won’t send private mssg . I am tired chasing you
Called more than 3 times in last 6 days

[Rishi Kumar @rishikumar05]

@hinge my account was deactivated unexpectedly and I urgently need it reviewed. I’m a genuine user, have followed all guidelines, and have already submitted my ID for verification. Requesting urgent reactivation or clarity.
phone number - 7678628504

[Rishi Kumar @rishikumar05]

@Sony @jagograhakjago Still awaiting response here . Would request some senior authorities to intervene @SonyElectronics @Sony @PMOIndia @jagograhakjago

[Rishi Kumar @rishikumar05]

No solution yet. Team is asking for money 7k for a product which is already under warranty . @Sony is setting the worst example of customer support . Requesting higher authorities to intervene and save loss of a genuine customer @jagograhakjago

[Rishi Kumar @rishikumar05]

Super pathetic support from @Sony . Case INCA2501704279 open for 3+ weeks, no resolution. My WH-1000XM5 failed in 2 months & service center is rude, asking money for repair under warranty. No response from support team either. Requesting replacement ASAP // @jagograhakjago help

[Rishi Kumar @rishikumar05]

Absolutely unacceptable from @Sony ! My headset has been opened and repaired again without my consent. Zero communication, no transparency. This has happened multiple times and I’ve completely lost trust. I want a brand-new replacement, not another silent repair @jagograhakjago

[Trendulkar @Trendulkar]

Could’ve simply refunded everyone for the cost of this ad and said sorry on social media.

[Rishi Kumar @rishikumar05]

@Sony @jagograhakjago @SonyElectronics @PMOIndia Got a call from the service centre today — rude communication and they even understanding my issue
My headset has been opened 2+ times and I haven’t even used it properly since purchase.
This is unacceptable
I’m demanding an urgent replacement @SonyElectronics @Sony @PMOIndia

[Rishi Kumar @rishikumar05]

@Sony @jagograhakjago @SonyElectronics I’ve had 3 repairs in 4 months for the same headset, it failed again within 7 days, and I submitted it on 15 Nov at Vigneswar. This is clearly a defective unit. I need an immediate replacement, not another repair. And still no response / @PMOIndia

[Rishi Kumar @rishikumar05]

@Sony Extremely disappointed with your service. Headset has gone bad twice within 4 month- Jd1618464

After repair , it failed again within 7 days. Tecnocare admits it’s faulty & is replacing the full assembly. I demand a complete replacement immediately // @jagograhakjago