@Flipkart@flipkartsupport@Flipkartminutes@Flipkart's solution: place a NEW order, pay AGAIN, and risk THAT getting stuck too, instead of just cancelling the first one. Mid-cooking when this order went missing. without a refund, and without my food. Because cancellation takes 2 hours but somehow taking my money didn't.
@Flipkart@flipkartsupport@Flipkartminutes Called support to cancel — they said cancellation itself takes 2 hours. Options given: wait 2hrs for auto-cancel, or place a fresh order and refuse the old delivery when it arrives (if it ever does) to get refunded.
This is not "minutes." This is a mess.
I recieved wrong replacement device color is black in app showing white. Escalated on mail but they ignored.
Ticket ID 64204522
@amangupta0303@RockWithboAt
@RockWithboAt A simple shipment delivery is taking 5 day while you are delivery Gurugram to Gurugram location.
@BlueDartCares@BlueDart_ worst shipment ever faced.
@RockWithboAt This is completely acceptable will connect back with consumer forum complaint.
Send me your escalation matrix. Hope you know the meaning.
@RockWithboAt Previously you sent you so called as good as new product and I have to face these issues.I will not accept you so called as good as new product. I paid for brand new device and now struggling with the junk. If received, you will get it back with NCH complaint
@RockWithboAt Mentioning again no repaired/refurbished device will be accepted a brand new replacement device will be accepted only.
Failing to do so will escalate on consumer forum in next 48 hours.
@RockWithboAt@amangupta0303
I have already updated you that I'll not accept repired device it's the second time I'm facing the issue with the device.
Do not dispatch the repired device. Do not force me to raise on consumer forum.
Share your escalation matrix.
@RockWithboAt The right earbud won't charge—placing it in the case makes the LED blink red instead of green. Removing it turns the LED green again. While the case is charged 100%.
@RockWithboAt As mentioned, I have registered my complaint ID: 68220011. I need either a brand-new replacement or a full refund. I do not accept a repaired replacement. This is the second time I'm facing issues with this device, No other resolution is acceptable.
@RockWithboAt These earbuds are primarily for ANC calling, but the microphone isn't working properly and the audio distorts during calls additionally the new battery issue. I will only accept a brand-new replacement or a full refund. A repaired/refurbished unit is not acceptable.
@amangupta0303@RockWithboAt No longer interested in replacement anymore this is the second time when the device got faulty again. Initiate full refund without delay.
@RockWithboAt I was expecting a proper response when I reached out over email, but my concern was completely ignored. How was my ticket overlooked without any acknowledgment?
This is not acceptable. Please provide a clear explanation and a proper resolution instead of generic replies.
@RockWithboAt Additionally, why was my email support ticket ignored even after my response? How could you close and ignore an active ticket?
Kindly clarify this.