Ritesh Gupta

Lost in the world of travel tech, sports, food, and nature. Writing about what inspires me, makes me feel good.

[Ritesh Gupta @ritgup]

@DaikinIndia This is with ref. to Ref id 49867587. A PCB of a spilt AC, which is under warranty, is to be replaced. But #Daikin's tech has asked for a payment of Rs. 650 for the sensor. Is the sensor part of PCB or no? Do we pay extra ? The call centre isn't able to answer.

[Ritesh Gupta @ritgup]

SN250705725263

@AxisBank
if you go through this service request, you might realise that phone banking, nodal office and branch head, they all function in a disintegrated manner at least when it comes to servicing the customer!
@AxisBankSupport
#AxisBank #AxisBurgundy

[Ritesh Gupta @ritgup]

SN250705725263

@AxisBank if you go through this service request and the fact that adding a dependent's account into an existing Burgundy account is pending for more than three weeks, you might be #DilSeOpen but operationally incompetent!
@AxisBankSupport
#AxisBank #AxisBurgundy

[Ritesh Gupta @ritgup]

Punjab scored 80 in three overs against Meghalaya yesterday!

#indiancricket #smatrophy #cricket #T20Cricket #t20

[Ritesh Gupta @ritgup]

#Meituan and counting on local commerce for travel bookings

#traveltech #travel #OTA
#travelagency #traveldistribution
#hotels #hotelmarketing

[China Travel News @traveldailycn]

Meituan counts on its membership initiative for travel business
https://t.co/tVWDtOCHcP
The tech-driven retail company’s decision to expand its Shen Hui Yuan membership program allowed Meituan to reach consumers in lower-tier cities to stimulate local consumption.

[Ritesh Gupta @ritgup]

To each their own, but for me, reading is a more rewarding experience compared to the fleeting gratification of quick dopamine hits.

#reading #writing #books #publishing #influencers #contentcreators #bookmarketing #instagram #ContentCreation #ContentMarketing

[Ritesh Gupta @ritgup]

Books, short-form content and dopamine

https://t.co/hLIqsvqcez

#reading #writing #books #publishing #influencers #contentcreators #bookmarketing

[Ritesh Gupta @ritgup]

Books, short-form content and dopamine

https://t.co/hLIqsvqcez

#reading #writing #books #publishing #influencers #contentcreators #bookmarketing

[Ritesh Gupta @ritgup]

Watching #JannikSinner walk onto the court with that little girl holding his hand was a heartwarming reminder of the power of #inspiration. It’s not just about #sports; it’s about igniting the champion within us all!

#Childrensday #leadership #motivation #workplace

[Ritesh Gupta @ritgup]

@MarriottBonvoy front desk staff should not give wrong information about the property, like the location of the room at the time of check in, like it happened today at #Fairfield Anjuna.
The staff makes gestures to rectify and then apologise.
#Marriott #Bonvoy #MarriottBonvoy

[Ritesh Gupta @ritgup]

@MarriottBonvoy
Do you know your guests?
Why can’t you consider #MarriottBonvoy member’s priorities when allocating a room?

I am at #Fairfield Anjuna, booked two rooms. Pathetic check-in experience, and that too after alerting 48 hours via email and app.

#Bonvoy #Marriott

[Ritesh Gupta @ritgup]

Interestingly in this case, since #AirIndia and #AirVistara are seemingly in the process of merging their resp. FFPs, as a member of Air Vistara FFP, the newly acquired gold status eventually paved for the lounge access of Air India in Delhi!

Well done #AxisBank and @airvistara

[Ritesh Gupta @ritgup]

It would be prudent for airlines to validate how their members, be it for active or inactive ones in terms of flying or spending, are progressing. In a market like India, what data is being looked at and why falling short?

#AirIndia @airindia #SBI #Vistara @airvistara #AIfan

[Ritesh Gupta @ritgup]

It would be prudent for airlines to validate how their members, be it for active or inactive ones in terms of flying or spending, are progressing. In a market like India, what data is being looked at and why falling short?

#AirIndia @airindia #SBI #Vistara @airvistara #AIfan

[Ritesh Gupta @ritgup]

Eventually a bank (in this case #SBI) might chose not to offer its card, but an airline’s (in this case #AirIndia) relationship with their FFP member takes a beating.

#AirIndia @airindia #SBI #Vistara @airvistara #AIfan #airlines #credit #RiskManagement

[Ritesh Gupta @ritgup]

Eventually a bank (in this case #SBI) might chose not to offer its card, but an airline’s (in this case #AirIndia) relationship with their FFP member takes a beating.

#AirIndia @airindia #SBI #Vistara @airvistara #AIfan #airlines #credit #RiskManagement

[Ritesh Gupta @ritgup]

Airlines must delve into scenarios where a bank, their partner in a co-brand credit card, doesn't issue a card to active FFP members.

What if the credit history or any check is fine?

To make it worse, the comp. issues a card!

#AirIndia @airindia #SBI
#Vistara @airvistara

[Ritesh Gupta @ritgup]

Airlines must delve into scenarios where a bank, their partner in a co-brand credit card, doesn't issue a card to active FFP members.

What if the credit history or any check is fine?

To make it worse, the comp. issues a card!

#AirIndia @airindia #SBI
#Vistara @airvistara

[World Aviation Festival @airlinesblog]

Are banks really an ally of airlines in co-brand credit card offerings?

Article by @ritgup

https://t.co/68qkV4568x
#aviationfest

[Ritesh Gupta @ritgup]

Congratulations!

[branchspace @branchspace]

Leading #travel #technology business Branchspace secures £5mn investment from Gresham House Ventures

The #investment will be used to ensure travellers experience effortless website and mobile app navigation, #booking, #ancillary offerings, #checkin, self-service and payments.

[Ritesh Gupta @ritgup]

Capitalizing on the power of lower-tier cities in China

#hotels #China #hospitality #travel

[China Travel News @traveldailycn]

H World shows faith in lower-tier cities residents’ spending power
https://t.co/PxzfHVFbn2
Lower-tier cities in China offer a massive growth potential, especially considering the fact that around 70% of China’s population resides in these locations. @ritgup #HWorld

[Ritesh Gupta @ritgup]

@JioCare @OfficialJioTV

Diff. responses from different teams, no coordination at all.

And imagine your staff admits they are aware of misdeeds at the time of installation and still can't do anything. Call centre, installation n uninstallation teams aware of the mess.

#Jio

[Ritesh Gupta @ritgup]

@OfficialJioTV @JioCare Kindly urgently look into service request number is SR00001PO4KV and SR00001PO3ZH. Matter pending since more than three weeks now.

Customer harassment, selling a senior citizen a new connection in the name of set top box for an existing connection

[Ritesh Gupta @ritgup]

@OfficialJioTV @JioCare Kindly urgently look into service request number is SR00001PO4KV and SR00001PO3ZH. Matter pending since more than three weeks now.

Customer harassment, selling a senior citizen a new connection in the name of set top box for an existing connection

[Ritesh Gupta @ritgup]

For one, who makes faces while batting,

Today failed to face the music @ @imjadeja

https://t.co/Fjeqi0g3xI

#INDvsAUS #BGT2023 #bgt #RavindraJadeja #Jadeja #Cricket

[Ritesh Gupta @ritgup]

How would one justify a pitch that is tough to differentiate from the outfield? If it can be green, why can’t it be dry, rough… Choose your side accordingly, win the toss and show your mettle. #indvsaus #BGT2023 #BGT #Ashwin #jadeja #axar #kuldeepyadav #ViratKohli #RohitSharma