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@MoCA_GoI @airsewa_MoCA
@DGCAIndia @RamMNK @DrSJaishankar @PMOIndia @cmohry @rashtrapatibhvn @airindia @narendramodi
Date: 19th October 2024, 3.20pm Melbourne Time & 9.50am IST
Dear Respected Officers,
The Ministry of Civil Aviation
And
Directorate General of Civil Aviation,
Re: Cancellation of tickets by Air India, confessed their mistake, and refusing to reinstating the tickets.
It has been over 60 hours since we lodged a grievance on AirSewa portal regarding this case where Air India has cancelled our two Business Class Melbourne to Delhi tickets; and, it has been over 5 weeks since Air India has been dragging this matter and asking for ‘some more time’.
It is 19th October 2024 today approx. 9.40 am IST.
If Air India does not reinstate our tickets by 11am IST (4.30 PM Melbourne time) on Saturday, 19th October 2024, then we will be forced to make other arrangements for our return travel from Melbourne to Delhi;
and Air India will be liable to bear this cost along with the compensation for breaching their contract and leaving their passengers stranded overseas.
Further, Air India has left no stone unturned in harassing an elderly senior-citizen passenger and his family for more than 5 weeks by now.
With Regards,
@jagograhakjago @BandBajaateRaho @ndtv
@SonuSood @anilvijminister @aajtak @AAI_Official @indiatvnews @SBS @CIJ_ICJ @TataCompanies @TheQuint @ThePrintIndia @acccgovau @thetribunechd @RNTata2000 @IATA @flyingbeast320
#airindia #scam #fraud #aviation #travel #beware #alert #scamalert #SOS #ConsumerRights @flightradar24 #FlightClub
.@MoCA_GoI @airsewa_MoCA @DGCAIndia @RamMNK @DrSJaishankar @PMOIndia @cmohry
Dear Respected Officers,
The Ministry of Civil Aviation
And
Directorate General of Civil Aviation,
Re: Cancellation of tickets by Air India, confessed their mistake, and refusing to reinstating the tickets.
Further to my previous conversation, I would also like to bring this into your attention that my father and my brother has to travel back to India as soon as possible to perform ‘Barsi’ of my mother who passed away recently.
Barsi is an important part of Hindu customs, thus it is crucial for my father and brother to travel back to India (Air India is already aware of this); if Air India is not able to resolve this case as a matter of priority, and reinstate my father’s and brother’s tickets immediately leaving them stranded in Australia; and leaving us with no choice but to book new tickets; then Air India will be responsible for bearing the cost of those tickets, along with the compensation for extreme harassment, mental torture and trauma to my elderly father and my family over the course of nearly five weeks; breach of their contract, deficiency of service and inadequate resolution.
I look forward to hearing from you soon.
Thank you
@airindia
#AirIndia #AirIndiaFlight #TICKET #TicketBooking #TicketReservation
I'm sure if BJP wins Delhi election, Modi Ji will turn delhi into Melbourne in no time. Which means beautiful and clean. Atleast the mountain of rubbish/mountain of shame will be gone. #DelhiElection2025
https://t.co/g27zlscyGj
Habitual offender @airindia and its liar employees must be part of the SCAM and FRAUD they have done stealing our lacs of Rupees.
@PMOIndia @rashtrapatibhvn @MoCA_GoI @RamMNK @acccgovau @jagograhakjago @BandBajaateRaho @nitishrajput @RajivMakhni @dhruv_rathee @flyingbeast320 @TheQuint @QuintHindi @timesofindia @ThePrintIndia
Authorities must intervene right away. #scam #fraud #beware #alert
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
@MeghUpdates https://t.co/RFgDwp1nmE
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
@australian https://t.co/RFgDwp1nmE
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
@BBCWorld https://t.co/RFgDwp1nmE
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
@IndianTechGuide https://t.co/RFgDwp1nmE
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
.@airsewa_MoCA @MoCA_GoI all of the 4 grievances I raised on Airsewa portal were closed without any response and resolution. What is the purpose of this portal if it is not going to help??????
#AirIndia
.@airsewa_MoCA @MoCA_GoI all of the 4 grievances I raised on Airsewa portal were closed without any response and resolution. What is the purpose of this portal if it is not going to help??????
#AirIndia
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
@manishasinghal https://t.co/RFgDwp1nmE
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
@aerowanderer https://t.co/RFgDwp1nmE
.@airindia
🔴 Please read full content and see the video 🔴
Firstly, Air India cancelled my brother’s Business Class Melbourne to Delhi ticket for no reason and without our consent and knowledge.
Air India confessed to their mistake on recoded calls (see video) and when we asked them to reinstate the ticket for my brother, they promised a resolution but did not provide any resolution for weeks.
We brought this matter to the attention of ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’ via email as Air India was not reinstating my brother’s business class Melbourne to Delhi ticket.
Below is how Air India responded after we made a complaint to The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’:
- Air India cancelled the second Business class ticket, this time it is my father’s business class Melbourne - Delhi ticket AFTER WE MADE A COMPLAINT ABOUT THEM to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’.
- After we brought the matter to the attention of ‘The Ministry of Civil Aviation’; Air India cancelled my father’s business class ticket from Melbourne – Delhi as a revenge for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket to harass us further for involving the Ministry of Civil Aviation and Directorate General of Civil Aviation.
- They cancelled my elderly father’s ticket in last 6 days after we made the complaint to ‘The Ministry of Civil Aviation’ and ‘Directorate General of Civil Aviation’
Air India is so shameless that they steal money from and scam a senior citizen of nearly 5 lakh Indian Rupees.
This entire ordeal of getting harassed, traumatised, humiliated and ripped off by Air India has been going on for last almost 40 days by now, as of Wednesday 16 October 2024.
This never-ending nightmare, harassment & torture by Air India has put my father’s health and wellbeing on risk which we have already mentioned to Air India and its officials, but unfortunately they do not care and it does not matter to them if their unethical and deceiving actions has been putting their passengers on risk.
Thus, Air India believes that they are answerable to no-one, and that they are above their own policies, officials, governing bodies and regulatory agencies.
General public and Customers expect that The Ministry of Civil Aviation will help out, but be very careful when dealing with scammers like Air India because if you will report Air India to ‘The Ministry of Civil Aviation’, then Air India will harass and bully you even more.
ON 15TH October 2024, Mr Rohit Kumar from Air India HQ confessed that Air India cancelled both the tickets due to system glitch (however its suspicious that their system glitch happened only with my family’s tickets which were booked under different booking reference numbers, these tickets were not connected to each other in same booking reference).
Mr Rohit Kumar promised that his senior executive team will reinstate the tickets and to allow a maximum of 10 -15 hours for this to happen.
But to our shock, after 35 days of harassment, Air India sent us an email refusing to fix their error, and refusing to our genuine request of reinstating our Tickets.
Air India has no regard and respect to their Business Class 70+ year old elderly passengers.
@airsewa_MoCA @DGCAIndia @PMOIndia @MoCA_GoI @rajeshdogra7 @acccgovau @ReutersBiz @BBCBusiness @RamMNK @choiceaustralia @IndianTechGuide @BBCWorld @BBCHindi @australian @cmohry @airindia @RajivMakhni @nitishrajput @dhruv_rathee @kunalkamra88 @TechnicalGuruji @MoCA_GoI @peenaz_tyagi @navikakumar @republic @hrw @rashtrapatibhvn @CIJ_ICJ @LiveLawIndia @PunjabKingsIPL @DainikBhaskar @timesofindia @thetribunechd @GovtofPunjabPK @HCICanberra
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