Ritvec Gupta

Project Leader at Boston Consulting Group | XLRI Jamshedpur

[Ritvec Gupta @RitvecGupta]

How are you not able to help me find a simple bag

[Ritvec Gupta @RitvecGupta]

@Uber_India @UberIN_Support I left a bag yesterday night in your cab and have been trying to reach customer support to help it get back but I keep getting directed to uber parcel support and they are then unable to help. Im leaving the city in the next few hours - PLS HELP

[Ritvec Gupta @RitvecGupta]

No support even till now - msged you literally with 5 mins of you replying but no response from you. This very terrible

[Ritvec Gupta @RitvecGupta]

@Uber_India @UberIN_Support I left a bag yesterday night in your cab and have been trying to reach customer support to help it get back but I keep getting directed to uber parcel support and they are then unable to help. Im leaving the city in the next few hours - PLS HELP

[Ritvec Gupta @RitvecGupta]

@UberIN_Support Please undo my account suspension. I dont even know why this was done. If you arent doing this, I have no option but to shift to other platforms. If that is the case, please transfer back my Yber Cash to my bank account as well

[Ritvec Gupta @RitvecGupta]

@Uber_India @Uber my profile is suspended without a clear reason. Was left stuck in the middle of nowhere last night, with no option to take a cab out of the blue. For a premium customer of yours, this is harassment-level behaviour. pls call to discuss? been trying to connect

[Ritvec Gupta @RitvecGupta]

And please transfer back my Uber Cash to my bank account

[Ritvec Gupta @RitvecGupta]

Please undo my account suspension. I dont even know why this was done. If you arent doing this, I have no option but to shift to other platforms

[Ritvec Gupta @RitvecGupta]

@Uber_India @Uber my profile is suspended without a clear reason. Was left stuck in the middle of nowhere last night, with no option to take a cab out of the blue. For a premium customer of yours, this is harassment-level behaviour. pls call to discuss? been trying to connect

[Ritvec Gupta @RitvecGupta]

@UberIN_Support The DM had nothing at all in it. Please send me an update when there is actually an update, instead of just publicly showcasing that you are responsive.

[Ritvec Gupta @RitvecGupta]

@Uber_India @Uber @Uber_Support Was charged extra amount out of app payment in Paris (trip was for Euro 122, driver took extra 150, threatened to leave us on highway if we didn't). Complaint was closed even after all proofs submitted. Need a reply immediately to resolve this

[Ritvec Gupta @RitvecGupta]

@UberIN_Support Thanks, have shared the details on private message

[Ritvec Gupta @RitvecGupta]

@policybazaar @PBHelpDesk @TataAIA_Life I purchased a policy from you via your agent Jatin Bali - my father called him and he almost was abusive to my father - I want strict action against this person and need to speak to a senior authority about this

[Ritvec Gupta @RitvecGupta]

@airindia You cant just tell me to follow up with Ethiopian especially when the ticket was booked via Air India

[Ritvec Gupta @RitvecGupta]

@airindia @flyethiopian came from Cape Town to New Delhi (arived 8 am, 3rd Feb), layover at Addis. bags not transferred at Addis. have a flight today, no status update. called at least 5 times, no clarity. Moreover staff is extremely rude - I need to urgently know about the bags

[Ritvec Gupta @RitvecGupta]

@airindia All details have been shared

[Ritvec Gupta @RitvecGupta]

@airindia @flyethiopian my calls on [phone] which is the baggage claim service are being disconnected

[Ritvec Gupta @RitvecGupta]

@airindia I have sent my ticket number already

[Ritvec Gupta @RitvecGupta]

@airindia Your team is not even picking up calls anymore - how pathetic is this service? Absolutely terrible

[Ritvec Gupta @RitvecGupta]

@airindia I have the PIR Copy but there is no number mentioned on it (only details are bag lost details)

[Ritvec Gupta @RitvecGupta]

@airindia Please call me first - number sent on DM